Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237334 Views
  • 2 replies
  • 2 kudos

Upgrading...

Why can I get a better deal with O2 through a non-affiliated company (Carphone Warehouse; Phones 4U etc) than I can as an existing customer wishing to upgrade with O2? Makes no sense from a customer service perspective.

Anonymous by Not applicable
  • 4217 Views
  • 12 replies
  • 0 kudos

Transfer From One Contract To Another

I have a number on a standard contract that is due to expire soon. I would like to transfer it to my business contract and have it avail of the monthly line rental cost and get a new phone. Is it possible to transfer it now and reduce the costs assoc...

Anonymous by Not applicable
  • 3433 Views
  • 6 replies
  • 0 kudos

Iphone order not processed

I ordered a iphone 6 yesterday to be picked up from my local O2 shop.I did not receive a confirmation email or text I rang again later in the day to eventually be told the order had not gone through The accessory pack went through and is being delive...

Anonymous by Not applicable
  • 5964 Views
  • 9 replies
  • 0 kudos

Resolved! 4G in Milton Keynes

When will 4G be going live in Milton Keynes? is there a list of towns and cities planned to get 4G in 2014?

jonnymk by Level 2: Apprentice
  • 19454 Views
  • 79 replies
  • 1 kudos

Resolved! Bank details

Hi does anyone know how to change bank details over as online chat is never available

Anonymous by Not applicable
  • 5167 Views
  • 5 replies
  • 0 kudos

Resolved! Texts and calls

Hi I mostly use data and hardly call or text a lot. Isn't there a package at O2 that offers more data and limited text and calls

Anonymous by Not applicable
  • 4226 Views
  • 6 replies
  • 1 kudos

Auto Top Up - don't make me laugh, well seriously you couldn't.

First I had a 'live chat' - well two actually. It seems that even though I 'pay monthly' I'm actually on Pay and Go.I thought I left a complaint/question online last night. Another waste of my time because back came the email"Thanks for your email, b...

Anonymous by Not applicable
  • 6174 Views
  • 7 replies
  • 0 kudos

Resolved! Topping up and data

If i top up £10.00 in my android will i have free data of internet use whilst am out in London?

Anonymous by Not applicable
  • 2936 Views
  • 4 replies
  • 0 kudos

Resolved! Question about monthly Airtime Bill

I have my Device plan and Airtime bill.Is there any way to cancel the Airtime bill as I literally do not use the data as I'm always at home.Seems a bit pointless me paying around £30 for data/texts/calls I don't use.Any help would be greatly apprecia...

Anonymous by Not applicable
  • 3844 Views
  • 2 replies
  • 0 kudos

O2 4G in Crewe Cheshire

So after two months of O2 modernisation programme in Crewe to update 2G,3G and 4G my network app from O2 tells me I can pick up 4G good indoors and out doors but nothing but 3G

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