Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Option for No Big Bundle

Is it possible to have a Pay & Go Sim that doesn't use Big Bundles at all? Just the standard rates. I use texts and calls very infrequently and inconsistently so the Monthly Big Bundle system is not at all appropriate for me. I'm assuming it is possi...

Resolved! Problems sending emails - blocked smtp port

I am on PAYG with an iPhone 5C. I can receive emails but cannot send via smtp.interdns.co.uk unless on wifi. I have tried various ports, 25, 2525, and 587. smtp.o2.uk on port 25 works occasionally. any thoughts? Any other ports to suggest? Am really ...

Resolved! New monthly account

I have recently gone from pay and go to a monthly account, when I try to sign in online it won't let me view anything and is telling me to try with another number as it's reached identity level? Is this because I transferred my number so I can keep i...

Resolved! Big Bundle

Hi I bought the ten pound bundle, which contains a set amount of UK texts, calls and data. However, I want to call and text internationally and it won't let me, so I no longer want the bundle. If I top up ten pounds, will the bundle get renewed or ca...

Resolved! Can send MMS but not receive them...

Hi,I recently bought a Samsung Galaxy Core Prime. I'm on PAYG Text and Web tariff. I don't keep my mobile data on constantly because I rarely use my 'phone for the net and if I do, I use wifi.I know in order to send or receive MMS I need to switch it...

Resolved! Pay my bill early

Hi all,I pay my o2 bill by ringing every month and using my debit card i want to pay my bill today as it's pay day but my bill is not due to be paid by the 18th how can i pay it early as when i went to ring it still had last months amount even though...

Resolved! HTC Desire 601 Text Messages wont send.

I have a problem in that sometimes texts will not send. I also receive texts that have been sent hours previously. Is there a simple answer?

Resolved! Help, new handset silly quick question

Hey!So I'm currently trying to checkout with a new handset, buying it outright. But the o2 online store seems to insist I MUST select a tariff. But I already have an o2 SIM and contract, I want to use that one, should it fit. Do I have to just pick a...

Resolved! Tax bill PDF missing

Since upgrading to refresh I cannot find an option to download and print a full bill with airtime and device costs. I need this to claim expenses for my work phone. Is there somewhere that I haven't looked where the pdf bill option now lives?

Resolved! Which PAYG tariff for infrequent use?

Hello, My parents are retired and I am about to give them my old Xperia S mobile phone which takes a micro sim. The phone will probably be only used for emergencies while out and about or for the occasional call when they are away from their landline...

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