Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 249886 Views
  • 2 replies
  • 2 kudos

out of minimum contract term

HelloHow do I reinstate my monthly airtime plan when phone is saying I am out of the minimum contract term?I simply cant receive any one time passwords because phone says emergency calls onlyThanks

SF65 by Level 1: Joiner
  • 346 Views
  • 2 replies
  • 0 kudos

emergency calls only

my phone says emergency calls only, i cannot call a payment line or pay a bill due to not being able to send / recieve calls or texts.

HughLau by Level 1: Joiner
  • 218 Views
  • 1 replies
  • 0 kudos

New device delivery

Hi I ordered a new upgrade device on Friday 21st and DPD have not delivered it as they have requested a 4 digit pin which I have not been sent or received.

My order

Hi I ordered two monologue throw my virgin account yesterday but don’t know what’s happening

Susan123- by Level 1: Joiner
  • 248 Views
  • 1 replies
  • 0 kudos

New pay monthly contract user already exist

Hi, my contract has ended few months ago and now I decided to go back to o2 and start my new pay monthly contract, but I can't do it because my user already existing and there is an error. what should I do?

pavel2024 by Level 1: Joiner
  • 179 Views
  • 1 replies
  • 0 kudos

Change of address

Hi, I have just moved house and would like to update you with the new address.

eb42 by Level 1: Joiner
  • 201 Views
  • 1 replies
  • 0 kudos

Data Allowence

My son keep running out of data. I thought i had upgraded his account to include more data but he seems to have run out again! Would be good to undertand whats happening here please! Thanks Best Hattie

HattieB by Level 1: Joiner
  • 217 Views
  • 1 replies
  • 0 kudos