Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! No connection while traveling

Hi, I arrived in Hong Kong on Sunday, but cannot get a signal at all. So no chance to make/receive texts or calls.None of the local providers let me connect to their networks. Most show with a red cross next to them. The only one that doesn't ("3") d...

Resolved! Keeping number from previous provider - Issues!

I contacted O2 Online Chat and completed online form, with my PAC Code giving enough notice to transfer my old number. When the number had not been changed I contacted O2 Online Chat and was told that it was all in hand and would be completed that da...

Resolved! tarif

Hi my fixed tarif ends soon, i would like to keep my phone and not upgrade, can you tell me what my new tarif will be.

Resolved! o2 Fast track

Hi,I was wondering if anyone could help I can fast track my contract by paying £660 this includes 25% discount if I do this do I have to stay with o2? and if I have to stay with them can I get a Sim only deal?

Resolved! Charged More than £1.99 when using data in Sweden

Can any one help me with this, today I arrived in Sweden. The O2 "welcome to Sweden"text - "start using data for £1.99 per day etc" came through, then a few hours later it says you have currently used £40 worth of data... Rang O2 and they seem to thi...

Resolved! galaxy S2

Hi There, Tried to make calls,getting message(not connected to network)

Resolved! O2 Iphone contract to end

My iphone contract via carphone warehouse is coming to an end using the O2 network.I do not want to change my phone but would consider an O2 sim deal. As carphone are offering me an upgrade to 5s at another £5/mth more than im paying now. am i going ...

Resolved! error code

Hi all, Just tried to reply to a text message and it keeps coming back with 'unable to send o2-uk error 28' it sends ok to other numbers just not this one. Can anyone explain why? Thanks

Resolved! using free minutes to call O2 customer on holiday in Fuertaventura.

I am on 02 simplicity 500. Can I use my free minutes to call my father, also an O2 user, who is on holiday in Fuertaventura, or will i be charged? Also I am going there myself at some point, what do call cost back to the uk from there?

Resolved! Changing Business Account to Personal Account

Opened an account without O2 mid January, went on a 30 day rolling contract whilst I waited for my Vodafone contract to end, upgraded to a 12 month contract today but the account is a business account as apparently that's how it was set up in store, ...

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