Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Messed Direct Debit

Hi, I just need an advice - My mum joined O2 together with her friend, Mark. They had some kind of joined account or something but later decided to split and an agent in O2 store messed their Direct Debits - she pays his bills and he - hers. They wen...

Resolved! Sending photo by email

I am trying to send a copy of recent calls by email not sure how to do this please help

Resolved! date

hi i have a tariff pay as you go international and i want bay some more mobile date what i need to do????

Resolved! change bank detailsl

On setting up my account I gave my wife's bank account as I do not have a debit card for the account I wish to use to ay the monthly bill. There are links on your info. How do I cyhange this George Baxter

Resolved! Cancelling contact and getting PAC code.

Hi Guys, Looking for some advice, My contact is due to end on 6th December 2016, and I want to give 30 days notice so my questions are: 1) When should I give 02 notice to avoid extra charges? Would it be the 4th November 2016? 2) At what point can I ...

charge for calling eu countries

Hi,Eu regulation states provider can charge a maximum of 5p a minute after 30april2016 for calls between eu numbers (eg from uk to your family in spain) . before 30april 2016 this was 17p.link www.expertreviews.co.uk/mobile-phones/1403479/eu-roaming-...

Resolved! Unacceptable wait times

So, I'm trying to contact o2 for a PAC code. There is no agent available for online chat and the queue on the phone line is in excess of 30 minutes.For a communications company that seems pretty poor communication?

Resolved! Stopping auto top ups

My husband bought me a new phone which gives me a new number. How do I stop my auto top up on O2 and start a new one on my new phone online?

Resolved! Thailand charges

In Thailand, with international roaming turned off before I even landed, and have declined all calls received, not listened to any voicemail messages or made a single call.Initially on O2 Travel, I assumed as no data has been sent or received, I woul...

Resolved! new phone AND new sim

I have a new phone and as it takes a nano sim the sim card from my old phone doesn't fit, and so I also have a new sim. What nobody seems to be able to tell me (not even O2) is whether I put the new sim into the new phone BEFORE I turn it on for the ...

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