Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 339546 Views
  • 2 replies
  • 2 kudos

Resolved! Tariff Change

I want to change my usual 3gb data tariff to 10gb data, but only for one month then drop back down to my usual 3gbAm I allowed to do this, or once I change to 10gb do I have to stay there?

Anonymous by Not applicable
  • 5741 Views
  • 30 replies
  • 0 kudos

Resolved! O2 billing - A total joke!

Well I have been a loyal O2 customer for a number of years with multiple contracts.Recenty I was down to two contracts.I took out another contract for my son, who being disabled required constant ability to be in touch and tracked where ever he is.Th...

Jamieww by Level 1: Joiner
  • 4109 Views
  • 4 replies
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Resolved! Tariff increase ...after 3 weeks??!

I upgraded 3 weeks ago and I am still getting used to my new phone, whilst this morning I received a text from O2 saying that my tariff is going up to reflect the RPI. When I signed the contract at Carphone Warehouse I was told that there could be so...

Anonymous by Not applicable
  • 2175 Views
  • 6 replies
  • 0 kudos

Student Discount

How do i add NUS extra card details to my acco0unt to recieve student discount on my contract? Thank you

Anonymous by Not applicable
  • 7320 Views
  • 7 replies
  • 0 kudos

Pokemon Go doesn't login on roaming data

I'm posting this a bit late, as I'm back home now, but I had a problem/bug when visiting France over Christmas. No matter what I tried, PokémonGo wouldn't login over roaming 3G, and even if I got it logged in on a Wifi connection, it was generally po...

Anonymous by Not applicable
  • 9729 Views
  • 22 replies
  • 0 kudos

Resolved! Unhappy!

I'm very annoyed at the fact that o2 has decided to upgrade my sim only contract without my authorisation over the weekend, and sends me a text message on a Sunday evening where I cannot even contact them as they are closed. Why on earth would I upgr...

Anonymous by Not applicable
  • 6681 Views
  • 46 replies
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Resolved! free numbers

Are 0330 numbers chargeable or free. Icharged how much please> 

Anonymous by Not applicable
  • 2573 Views
  • 1 replies
  • 0 kudos

Upgrade without my permission

So I've received a load of emails and text messages regarding a new refresh upgrade that I did not make.Changed my 10gb data to 500mbNew IPhone 6.I definitely didn't do this as I hate Iphones. I've gone sim only as my m8 works great and is almost new...

Anonymous by Not applicable
  • 3766 Views
  • 13 replies
  • 0 kudos