Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 455236 Views
  • 2 replies
  • 2 kudos

Resolved! Mobile data useage

Good morning.i am not very techie, and have just been shown, by the o2 shop how to use a personal hotspot, for my ipad. This is working well. However on checking my account, it says that i have used 8.2 mb of mobile data. My plan is unltd text and ca...

Anonymous by Not applicable
  • 1744 Views
  • 6 replies
  • 0 kudos

Resolved! PAYG rewards

Hi folks I am thinking of moving to Giff Gaff as they after more data on their goody Bags than O2 bundles. How can I get my O2 PAYG top up rewards back when I switch? If I have less than £10 I can't get the usual vouchers. Can I donate it to a family...

Resolved! Tariff different than purchase invoice

I purchased SIM only upgrade on 1st July of sale price of £16 per month for 12 months. (5gb data, unlimited calls and text). On my o2 account and app it is showing tariff of £24 pm, which is the original price, instead of £16. Why? as I have the purc...

Anonymous by Not applicable
  • 2262 Views
  • 7 replies
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Resolved! use in europe

im going to majorca in july. will i be able to use my phone as normal

Anonymous by Not applicable
  • 1278 Views
  • 2 replies
  • 0 kudos

Resolved! Unlock old phone

I have upgraded to an iPhone 6 and want to unlock my old 5s so my granddaughter can put her own network sim in. What do I need to do. I have stayed with o2

Anonymous by Not applicable
  • 3123 Views
  • 2 replies
  • 0 kudos

Resolved! Changing bank details

Hi Does anyone know how to change your bank details for your direct debit? I have looked through the site but I cannot find any reference to this. Any help would be appreciated Many thanks

Anonymous by Not applicable
  • 1395 Views
  • 2 replies
  • 0 kudos

Resolved! Can I get around buying out my contract this way?

Hi, I recently broke the screen on my Samsung Galaxy S6 so it has now become unuseable with 6 months left on my contract. I know that I can upgrade 3 months early, but I don't have another device to use in the meantime, and I'd prefer to upgrade to a...

Anonymous by Not applicable
  • 1781 Views
  • 4 replies
  • 0 kudos

Resolved! Upgrade SIM only to phone

Hello just started my 12 months SIM only just like to know can I upgrade early to a phone.

Anonymous by Not applicable
  • 4890 Views
  • 17 replies
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Resolved! lost sim card

HiI lost my phone and need duplicate of my sim card but I change adress. New adress is [removed]Is it possible to sent me new sim card to new adress?

Anonymous by Not applicable
  • 1449 Views
  • 3 replies
  • 0 kudos

Resolved! updating my details

Can someone remind me, please, where on the site to go to update my details ? I wish to register a different 'phone, change my 'phone number and change my email address. It would be appreciated if you could email any advice to peterswain33**Personal ...

Anonymous by Not applicable
  • 1532 Views
  • 2 replies
  • 0 kudos