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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 272523 Views
  • 2 replies
  • 2 kudos

Resolved! change user name

Hihow do i change my username that i use to sign into O2 please? thanks

Anonymous by • Not applicable
  • 3049 Views
  • 1 replies
  • 0 kudos

Resolved! Data charge

l've been charged for using data on my phone having never used and would not know how to use data. l've been told that it is for web day or something. It's a basic mobile l use for calls and texts only. lt's a Alcatel onetouch. any ideas?

Anonymous by • Not applicable
  • 1522 Views
  • 3 replies
  • 0 kudos

Resolved! Refund My Bundle!

I currently topped up £15 in my phone, and £10 was deducted from it, to go towards a bundle. I needed the money in my phone for other purposes. Is there any way to refund my £10?

Anonymous by • Not applicable
  • 2545 Views
  • 9 replies
  • 0 kudos

Resolved! 0333 numbers

are numbers beginning 0333 inclusive?

Anonymous by • Not applicable
  • 30781 Views
  • 4 replies
  • 0 kudos

Resolved! Desperatly trying all day both in two stores, phone and now on line to cancel my account. IMPOSSIBLE

I have spent so long today desperately trying to cancel my account. I have visited two stores, telephoned and even trawled through the on-line site and still not managed to talk to someone who can help me. I have nowe cancelled the direct debit in th...

Anonymous by • Not applicable
  • 2146 Views
  • 8 replies
  • 0 kudos

Resolved! billing account

How do we change the bank account details for the payments to go from? Thank you

Anonymous by • Not applicable
  • 2185 Views
  • 8 replies
  • 0 kudos

Resolved! Direct Debit set up?

Hi, I can't see an option to set up my direct debit online? Customer service over the phone takes ages?! Chat is not available? I run out of options. Any other suggestions? Thanks

Anonymous by • Not applicable
  • 2063 Views
  • 4 replies
  • 0 kudos

Resolved! Upgrade

Hi there im thinking of upgrading my iPhone but I just would like to know what's the best deal you can give me on an iphone 7 and I'm already an exciting costumer and have been for many years. I'm on a sim only deal at the moment and I'm using an iPh...

Anonymous by • Not applicable
  • 1831 Views
  • 4 replies
  • 0 kudos

O2 SHARER DATA TARIFS MINI GUIDE

Inspired by a recent post and because there has been a bit of confusion about this I've made a "Quick" guide for The O2 Data Tarifs...Hope you find it useful! What do I need to set up a Sharer Plan? The owner of the leader device needs to be: • On an...

Anonymous by • Not applicable
  • 16693 Views
  • 30 replies
  • 3 kudos
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