Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

O2 PAC release obstruction

Why do o2 refuse to provide my PAC code? This is against British Law (referencing Ofcom) In one webchat i was advised that o2 would not provide this over webchat, in a later conversation i was advised to try again in a couple of hours as they were cu...

Resolved! Upgrading Early, will I pay double airtime?

Hey,I have one month left on my phone contract and I am in 100% need of a new phone. I know I'll have to pay off my device plan, which is fine but I just want to make sure I won't pay double airtime and insurance next month.I'll be keeping the same n...

Resolved! Phone number - PAYG to Contract

I want to change my old phone and in the process change from pay as you go to pay monthly. However I really do not want to change my number - I have had it for many years and do not want the hassle of changing it everywhere and notifying everybody. C...

Resolved! Upgrade or New Contract

Hi my upgrade is due on O2 soon and when looking for the best deals on carphonewarehouse, to stay on the same network, a new contract is coming out better than just upgrading. My question is if I take out a new contract with O2 how do I keep my numbe...

Returning faulty item

So i got a contract Alcatel 10 Plus tablet on the 2nd of this month and already it fails to connect to the wifi if its not in the same room, it struggles to pick up 4g in rural areas despite my phone picking up 4g no problem and twice now its crashed...

Call History

I need to access my call history from last year - any help please?

Resolved! Anonyous phone allspice (frequently)

I am sick of these anonymous phonecall, I am an I'll woman and dother no need these stupid phonecall waking me up ,I know I couldidn't put it on silent but that would be a uselse's point as I wouldn't hear at all it is literally getting me to the poi...

European roaming and tethering

Now there is no difference between home and European usage will we be able to use our phones as a hot spot when on holiday in qualifying countries.

Resolved! payment dates

Hi i would like to change my payment date so it coincides with my paydates i.e. 1st of every month pls advise

Resolved! Bill

Hi I have received a text saying I owe an amount which I do not. There was a problem last month regaridng international travel which was resolved by one of your agents but it seems you have not updated your system and are still trying to say I owe £2...

O2

Forum Posts