Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Took out pay monthly contract on 08/08 and got email with my first bill today 09/08. Its for the full amount which will come out in 2 weeks. Just wondered why its a months bill when it will only have been active 2 weeks?? Is it in advance or somethin...
Hi, I want to change my email adress can someone tell me how can I do it, please?Your staff is not available whole day in live chat! Can someone helps me? ThanksJoanna Kusak
Hi I am in Canada on holiday. On Monday 7thI sent a text to 2336 requesting o2 Travel.I received a text back today saying 'welcome to Canadayou are on o2 Travel'. However I still do not have access to the internet. Do I switch data roaming on? Everyo...
Hi. I have four phones linked to one account and cannot download and print previous monthly bills for them (I used to be able to but not for about 3 weeks now). Anyone else have this problem?? Any advice please? The current bills are visible for all ...
why cant i speak to a guru on line
I have just ordered a upgrade, Which it said my new contract would start midnight of the order, do I need to cancel my old contract when the new phone arrives or will it be cancelled automatically? I am now panicking that Ill be paying for two contra...
I still have a year left on my contract but I am thinking about leaving O2. Does anyone know the penalties for doing so early? Many thanksClaire
Hi all, I have just discovered that I have been a victim of a scam. I have had a very hectic 2017, with my hubby being in another country and me on my own looking after 2 toddlers, so I haven't really looked at my O2 bill. My fault, I know... but whe...
I've picked up a Pay as you Go SIM at Tesco. inserted it and set up 'auto-top-up' with the credit card for £10 on it from MyO2. But the portal is telling me I've got a 'big bundle' and threatening to take money monthly? I'm confused, surely that's so...
When I ordered my phone I was offered an accessory pack to go with it. I thought, at the itme, it would be a good idea as it had a case, screen protector and in-car charger. When the phone and accessory pack arrived the case was too small, the screen...
