Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! New contract

I ordered a contract Saturday night I paid the upfront cost and it's left my bank I've received 4 emails and my cCA agreement but I can't sign , obviously it's Sunday so won't hear anything but I'm not sure if I've been accepted can anyone help with ...

Resolved! EXTERNAL COMPANY BILLING MY O2 WIFI ACCOUNT xxxxxxxxxx

I am being charged by Net Real Solutions £4.50 per week for something I know nothing about. Its amazing how they manage so easily to charge bills to my 02 account when I have signed nothing to allow them to do so? Its for games? Well O2 how do we res...

Resolved! IMEI number

I phone 8 lost how do I retreive IMEI number

Resolved! Charges for receiving call

Hi I am currently living in Russia and received calls from a friend in the UK on the 31st of May, today I received an email from o2 saying i have been charged 182 pounds? I thought calls were free to receive so I am very confused about this.

Resolved! Extra charges

Hi guys/gals,I'm currently on holiday in Cyprus and still have data available, unlimited texts/calls. I have checked my account and appear to be racking up a daily bill of £4.16. Considering I am in the EU zone, why am I being billed? And apart from ...

Upset at service from 02

Why after being a customer for years can 02 not offer any decent upgrade prices? Look on other websites and new customer get much better prices. Feel cheated and upset had to spend 45 minutes ending contract as 02 do not value customers. All staff ha...

Resolved! Upgrade early

Hi I've been told I can upgrade early as they will pay my remaining contract off as part of an offer, I usually get my upgrades from mobiles uk but stay with O2Can I get my new phone with a new O2 2 year contract extension from mobilesuk?Thanks for a...

Resolved! Data usagev

Hi. While using facetime, i got a message to say i had used 80% of my data. 3 hours later (long catch up), still on facetime, i get a message to say i have used all my data. How can this ne when i was in the house using my wi-fi?

Resolved! Next day delivery didn't arrive

Really glad you posted about this, as I'm currently experiencing the same problems, and don't have access to a phone (the other bloomin' phone is broken, hence buying a new one!). Does anybody know if you can contact the CR team via Skype?

Resolved! Galaxy s9 +

My calls keep going dead for a few seconds everywhere I go.so it's not a mast down.does anyone else have a problem with this phone.also tech support was supposed too call me back but didn't????

O2

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