Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Scam callers

I recieved 2 phone calls- on the 4th and the 5th of April this week- one was a 01908 number and the other was an 0843 number. They only rang for about 5 seconds before hanging up, so I did not answer the calls or ring them back. I decided to block bo...

How can I be charged for mobile data.....

...if I've turned off data roaming and mobile data in settings why am I still getting charged £1 whenever I leave my home? My mobile is a Samsung J3 and it is 4G connectivity. I'm on PAYG. Since typing this I have created a new fake access point name...

Resolved! Hacking attempt and unable to access my account from abroad

I am working outside the UK and am using a US sim in my iPhone so do not have access to my O@ number whilst I am working here (until June 2017). I have been working here in the US since December 2016. I have just had an email supposedly from O2 telli...

Resolved! 02 deactivated my payg sim as i moved to a no signal area. how do i reactivate it and keep my number

june 2016 i moved to a no signal house due to needing help in day to day living, i am disabled and cant leave the house except via ambulance. i'm in a wheelchair, and unfortunately there are two flights of steps leading uphill to the carpark near the...

Resolved! can I use my Kindle using my 02 tarif

am i able to use my 02 tarif to use on my kindle when out & about?

why do i pay airtime?

why do i pay airtime and wat is it i am pay as go

Resolved! Calling Europe from abroad - does it have to cost this much?

I am hoping that someone has a solution to the cost of calling abroad (mainly Europe) from my iPhone on O2 UK? This month I have made only two calls - a one minute call to France and a two minute call to Germany (both landlines) - and it has charged ...

Resolved! Freephone numbers

****** site

Resolved! Notifications

Why doesn`t 02 send a text warning customers on Pay Monthly that they are getting near their limit on minutes used, so they will not be landed with a big bill unexpectedly.

Resolved! Credit check to refresh handset?

Long story short I smashed my phone and my insurance company can't repair it so have offered a cash settlement figure. I'm on a refresh contract and wondering if I pay the remainder of my device plan off would I be able to upgrade the handset without...

O2

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