Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Transfer Existing O2 number to new O2 contract

Hi I am currently with O2 via CPW and contract has now finished, an online company is doing a good deal for S9+ but mean taking a new O2 Contract and number, am I able to transfer my existing number on to this new contract and cancel the old contract...

Resolved! refresh

Hello everyone, I am new to the o2 community. Today I purchased a oneplus 5t in an o2 store on a 24 month refresh contract. The sales team were very helpful. Although it worked out very slightly more exspensive to purchase the phone in this deal, the...

Discounted Sim Only Deal

Afternoon All. I've recently moved to a sim only deal £19pm discounted to £13pm for 12 months. I've waited for my first full month's bill (to avoid pro-rata issues) but the discount quoted for the first full month is £5 rather than the £6 expected. O...

Resolved! cancellation

how do i cancel my contract due to poor servcie form o2

Resolved! As Power of Attorny for my wife,who is now in care

My wife is now in residential care,( Altzheimers )and is unable to use her phone,and as her Power of Attorney,I would like to have this contract terminated because of this.My question is:- If I take my Power of AttorneyDocuments into our local O2 sho...

DOWNLOADING HISTORICAL INVOICES

Cannot see any historical bills. When offered the calendar to select an invoice date month to month nothing at all responds I need historical 2016-2017 invoices for tax purposes. Why is this function not available or broken? Come on o2 this is a basi...

i have had my account close as i lost my job i would like to pay my bill and talk to someone on my

Thanks

Resolved! Upgrade, direct debit,

Hello Just after some advice I am on a SIM ONLY. I can upgrade to a refresh phone contract after 3 months which i can on 19/03/2018My 3rd payment is due out of my bank account on 13/03/2018 However... I had to change banks and i updated my direct deb...

Resolved! Renting a phone while my HTC is in for repair

Hi, I've got an HTC 10 on O2 that was previously repaired by Carphone Warehouse (battery not holding a charge). It's not not charging at all and will have to go back for repair. I don't wish to use Carphoen Warehouse again - service was awful and the...

Resolved! Charged for scam call (07011772232)

Hi, I just got my mobile phone bill and noticed it was higher than usual, so I checked it online to find a charge for a 29 second call to an unknown number (07011772232). I looked up the number online and found it to be a scam number. Acording to an ...

O2

Forum Posts