Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! struggling to pay bill

Just a quick question as cant find my answer any where else.. my bill is due to be payed on the 22nd of feb and having gone abroad it went up abit but on top of that i went over my minutes which i didnt know about untill i got an email saying im 90 p...

Resolved! iPhone SE Setup Personal Hotspot

I've just got an iPhone SE and when selecting Setup Personal Hotspot I get the message 'to enable personal hotspot visit www.o2.co.uk/iphonehelp/modem'. Needless to say say that page does not exist and I am dumped into a general help page. Searching ...

Resolved! Cancel new sim tariff

I dont understand

Resolved! Mobile data

I’ve signed up for O2 Travel, but cannot get mobile data

Resolved! Sim Only Upgrade

Can you upgrade to a 1 month sim only tariff from a 12 month sim only tariff?

Resolved! Upgrade credit check

I have bad credit with late payments and defaults in the past and I have just been accepted for a o2 30 day rolling contract sim.O2 say I can get a phone after 6 months of good payments. however I am worried o2 will see I have bad credit and will nev...

How do increase my upload speed

Trying to view cctv cameras on iphone 7 been told up load speed is too slow.

Resolved! Cancelling Contract

Hi,My current contract ends 01/05/2018. I have found a good o2 deal I want on a third party website which o2 unfortunately aren't able to match as an upgrade.I want to cancel my current contract a month early and take out the new one.I have done an o...

Resolved! WWE text

I have received a text about Wwe mobile app and saying free at first then will be charged £2.50 a week, text stop to a number.Anyone else had this and what have you done about it ? I've not selected anything or signed up for anything.Help is much app...

How long do I have to wait for a response from the credit referrals team?

02 have to sort out their contact method in regards to the credit referrals team. I have a default showing from 2014 as unsatisfied on the contact number I have been using said number since 2012. If the so called default was not satisfied, then WHY w...

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