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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Settling device plan

Is it possible to pay off the rest of a device plan before the total duration of the contract elapses?

Free unlimited data

I’m a nurse and I will be living in my Caravan at the side of my house to protect my family. The WiFi does not reach there, will o2 give me a temporary free unlimited data allowance.i will move into the Caravan on the 6th April when I return to work ...

Recycled phone not received payment

Hello O2, As O2 is not taking any calls due to staff shortages because of the virus outbreak which is perfectly understanble. I recycled my phone in-store on the 18th March 2020 and I was told by the staff that the money would be put into my account ...

Sim only

Do I have to leave O2 after many years, when for Sim Only, Giffgaff (who I believe use O2) charge £10pm for 6GB, whereas O2 want £13pm?martin

billing

i have been billed on numerous occasions from a company named deal alerts club 85222 i have not given permission for this company to deduct funds from my account my bill has trippled for the last to months we made a queery last month and told it was ...

Not receiving certain text messages on iPhone XS for last 5 weeks

Hi I am going a little stir crazy as for the last few weeks not all SMS messages are coming through on my phone. I can send, and people receive. I seem to receive automated texts from o2, bank services etc, but when I am waiting on a response from a ...

Resolved! Is this a scam? Payment for your latest bill could not be processed

I just got following text. I did not click the link and checked my account a differert way and it is showing as paid so I think this may be a scamO2: Payment for your latest bill could not be processed by your bank. Please update your payment informa...

Number to Name on Bill

HelloI am trying to find out if I can change the numbers shown on my bill to a name like you can on a BT bill. So when looking at my bill, it would show the name of the person I've contacted rather than a number. If this is not available, does anyone...

Sharing data between devices

I have more than one device how do I share the data between devices

Resolved! Can I change my click and collect order to a delivery

I had originally chosen click and collect but then the order was delayed and havent heard back for a couple of weeks when it would be available , now checking the website the phone is in stock again and now with everything going on at the moment I'd ...

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