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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 411164 Views
  • 2 replies
  • 2 kudos

no internet

i have no internet on my phone for two days now ive checked the used and i have 100GB left my bill has been paid and not due yet, i have no 4g sign at all.please help

mayolee11 by • Level 1: Joiner
  • 678 Views
  • 2 replies
  • 0 kudos

Keep my number

So Just this week I decided to move to a monthly contract from pay as you go as I'm going to be making a lot of texts and calls due to the current situation. I took advantage of one of the offers but I really needed my old number to be transferred to...

Resolved! Delivery date

Can I change the date my new device is delivered?

Tina655 by • Level 1: Joiner
  • 1064 Views
  • 4 replies
  • 0 kudos

Resolved! Unlimited Minutes

My record shows my unlimited minutes as half used. Can this be correct. If this question has been asked before could you please direct me to it. Thank you.

Anonymous by • Not applicable
  • 2857 Views
  • 16 replies
  • 0 kudos

Not getting texts after sim swap

done sim swap yesterday from my s9 to s20. Everything on s20 is working fine apart from the fact I can't receive text messages please help

laurawoo by • Level 1: Joiner
  • 2855 Views
  • 12 replies
  • 0 kudos

PAC code and contract cancellation query

Hi,My contract ends soon and I wanted to cancel it as I decided to swap into another network on sim only deal which works out much cheaper than o2 offers.I tried contacting staff via chat on my o2 app but no answer for days....I need to know how to n...

edyta by • Level 1: Joiner
  • 697 Views
  • 2 replies
  • 0 kudos

Resolved! Sim card not arrived?

I ordered a sim card on contract for 12 months over a week ago and it hasn't arrived, it says it should take up to 3 working days but it's been well over that. Anyone know what's happening? Thanks.

Anonymous by • Not applicable
  • 12574 Views
  • 6 replies
  • 0 kudos

iMessage Activation

Recently moved to O2 from "3" and new sim has been in phone a few days but cannot send or receive SMS or iMessage. Have an iphone 11 - latest software e.t.c. Had to call O2 to get 4G and Wifi calling activated, and most of the Apple help forums state...

Rdlangy1 by • Level 1: Joiner
  • 1390 Views
  • 3 replies
  • 0 kudos
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