Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Pay monthly plans expensive

Why is your plans so expensive?

Additional costs

I have been charged 54p for a picture message. I received a text from an unknown number and asked who it was. This is obviously a scam number sent to me and I don’t appear to be able to get rid of the number or block it. Please advise

Bill higher than expected

I've just taken out a new contract- I should be paying £19 per month for airtime, but first bill has just arrived charging me £22.67. Any idea why this might be? I apparantly sent one picture message at 54p but other than that I haven't over used any...

Have I missed the boat on choosing my Extra?

Hi On 12th May I upgraded my Sim only contract and planned to take up the 6 months free Disney+ extra. Although I saw the initial email about choosing the extra sent the same day, I didn't do it then and subsequently forgot until today. Would have ap...

Resolved! Oppo Find X2 Pro Release

Hey guys,Does anyone know if there is a release date yet for the find x2 pro on O2? I've been waiting months. It was posted to be released in May but no sign yet. I'm seriously considering a move to three for the oneplus 8 pro at this point.Thanks in...

Barring sites

Hi i want to know how i can stop my daughter using gambling site as she has got herself in to a lot of debt

2nd sim

I would like another sim for my daughter, sim only deal, do I get a discount as I’m a customer

Keeping my number

Hi ivevfilled in a form to keep my number over 24hrs ago and no joy please help as I need it for work

Resolved! Blue light

How do i add blue light discount to my account

Texts to republic of Ireland

I tried to reply to a text from a republic of Ireland number today and I'm getting the following message: Can't send message with sim1 - error 8I last sent a text there in May and had no issues.Can anyone with this please?

O2

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