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Bud
Level 1: Joiner
since ‎07-10-2014
‎09-07-2020

User Statistics

  • 6 Posts
  • 0 Solutions
  • 6 Kudos Given
  • 1 Kudos Received

User Activity

How do I cancel my free additional freebie through 02?

29-06-2020
When I got my new pay monthly phone I was offered a freebie with it as an extra. I decided on the deal for 6 months subscriptions to Calm, now I cant cancel as I have to cancel through 02, but I cannot get help via anyone at 02 as they are only deali...

Accepted forms of proof of purchase?

03-05-2020
Hi all, I am trying to claim my freebie that comes with my new phone contract. I have to upload a digital copy of my proof of purchase but I am not sure what is a accepted as a proof of purchase? Will an email do confirming a tariff change or do I ne...

Keep number on my new 5g sim

01-05-2020
What is the number I need to text to swap my number from my old 4g sim to my new 5g sim? What is included in making sure this works correctly?

Help with Customer Service

29-04-2020
I have just signed up to a new contract phone plan, I work for the nhs and now I need to apply my discount but as the current 02 system is not at 100% during this pandemic I cannot speak to someone in customer service to give them my nhs discount cod...
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