Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Billing

Hi there I have had a message text saying my bill is overdue and restrictions have been added to my account but in paid my bill on the 12th September at 20.43

Resolved! Traveling to turkey

Hi I am travelling to turkey today/right now should I have something on my contract

How to cancel part of my order

can I change my contract account to pay&go

can I change my contract to pay&go

My e-sim is inactive

My esim is inactive. My physical sim won't work. What do i do?

Too long delivery

I place order on 15.09.2024 and my order must be delivered on 17.09.2024, but still not delivered, I only receive everyday texts about delivery dates changes.

Payment terms of the invoice

Good morning, Our account number is [MOD EDIT: Personal info removed], we receive an invoice every month. The amount was always collected from our bank account, but from August not anymore. Can you please check this? Thank you, Susanne Fransen Prinse...

SMS - 30 Character Limit

Hi, I'm a little confused with the character limit on SMSs. I'm only able to send SMSs with only 30 characters, anything more and it just won't send, and gives a "Couldn't send message" error.I have tried with different phones and tried changing some...

Balance totals don't match - O2 slowly deducting per day

Hey everyone I'm coming to the end of my contract but noticing a bizarre issue with my payments. I pay £40 or thereabouts on the 19th of every month. I have two payment dates left (today being one of them) until this contract is completed but my paym...

Order stuck in basket

Ordered an upgrade but order stuck in basket saying credit check being checked and will be progressed in 24hrs. Ordered Sunday and no update. Chat help is useless and struggling with phone call. Any ideas?

O2

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