Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 229284 Views
  • 2 replies
  • 2 kudos

Resolved! New Sim Card

Hi, I ordered a new SIM yesterday transferíng over to O2 still using my old number [Removed] . I have just received a text telling me you have issued me a new number . Please can you rectify this ? thank you x Amanda Kember [mod note: phone number re...

Ask24 by Level 1: Joiner
  • 191 Views
  • 1 replies
  • 0 kudos

Resolved! Using phone abroad

Do I need to activate my phone to be able to use it abroad (Greece) or will it automatically do this?

Nicky2504 by Level 1: Joiner
  • 289 Views
  • 2 replies
  • 0 kudos

Resolved! Return to O2

My account was terminated on 18 June by BT as I decided to transfer my internet account to EE and without thinking I asked for my mobile phone services to leave you to go EE also.I am really sorry but this was a mistake am I able to re-instate my acc...

Judy2 by Level 1: Joiner
  • 255 Views
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Resolved! Network gone off

I have ordered a Samsung watch on my contract and I wanted to have an esim and have access to my phone however, it states in my email that I have changed tariff and now have no network coverage. What can I do?

Paying a Bill

Trying to login to my account and requesting a passcode to be sent to my mobile. Not received it after numerous attempts. Tried calling 202 from my mobile and says Network not registered. how do I pay my bill to get phone back online?

Pocoloco by Level 1: Joiner
  • 159 Views
  • 1 replies
  • 0 kudos

return sim card

By mistake I buy sim only card. No need that any more. How to cancel order?

inazemlo by Level 1: Joiner
  • 131 Views
  • 1 replies
  • 0 kudos

[Removed account number]

hello, is it possible I could re set up my direct debit back up please. I fell compl behind the last 2 months due to other financial stuff coming out off my bank account. I can still pay 30 a month as that was reasonable for me and I could afford so ...

Resolved! No longer in the U.K. and need to cancel

Hello, I need to cancel my contract and I now leave abroad but unable to receive text messages to proceed online. Please advise how to proceed as my contract has reached 24 months and I no longer need it. thank you!

Pierret80 by Level 1: Joiner
  • 236 Views
  • 1 replies
  • 0 kudos