Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! NHS O2 Open

Hi guys, I’m trying to set up my O2 open account and it’s telling me my work email address is invalid.I have contacted customer services twice already about this and no one seems to help. Does anyone know what I can do? Other than uploading my paysli...

Resolved! speak to someone

can you actully get a live person to talk to on 02

Text and MMS messages

Why is it that whenever I send a long text it changes it to an MMS after I've clicked "send" without even a warning that it was going to convert my text message and thus charges me for the privilege of not physically or manually counting the amount o...

Resolved! how long%20does%20an%20insurance%20claim%20take%20to%20process

ive never made an insurance claim,on o2 even though i have been with them for many years now,but have placed a claim,can anyone advise me on how long the whole process takes most apprecated

Resolved! Globalcharge

Hi am being charged £3 per wek by this company, anyone know what I can do to stop this charg?.

Resolved! Can i cancel my contract?

I joined o2 two months ago, however ever since i have been back at work my internet is very slow, but i depend on it for the majority of my work. I was wondering if i could 'upgrade' (as it says im eligible) to a 1 month contract and then cancel it t...

Potential fraud?

I have just received a letter from O2, regarding an iPad Pro ?And a 48 month device plan ?Mobile broadband no xxxxxxxxxxxxI know nothing about this?

Resolved! Huawei battery for pocket hotspot

Hello. My battery for my pocket hotspot is completely dead. Won’t charge at all. How do I get a replacement considering I pay monthly for it?

Resolved! Need to talk to customer services

Need to talk to customer services and doesn’t matter what options I take on the call I get hung up on. Sick of having my phone restricted by them when my payment date is the 10th of the month and they cut me off 10 days before the bill is due every m...

4G

I have 2 phones both iphone 11s both on same xontract. One allows me to select activate 4 G calls and the other instructs me to speak to o2 who are not available to answer questions. Any suggestions?

O2

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