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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 248294 Views
  • 2 replies
  • 2 kudos

Tariff change

I wonder if anyone can help. I recently carried out a transfer of ownership to keep my old number but now with a sim only monthly plan of £15, however I’ve just received an email saying my tariff has been changed back to my previous contracts tariff ...

Pk2065 by • Level 1: Joiner
  • 460 Views
  • 1 replies
  • 0 kudos

Upgrade delay

I renewed the contract on 04.12.2020 and I don't know anything about the phone I ordered. I was in the store and nobody knows anything. I haven't received a sign in a week. It's at the same stage

Radu by • Level 1: Joiner
  • 387 Views
  • 1 replies
  • 0 kudos

Buying a sim for my daughter's first phone

I have a pay monthly contract. I've chosen the SIM I want for my daughter's reconditioned smart phone, chose my extra (6m free Disney very nice) put on a spend cap and asked for a new number. I've chosen to pay from the same a/c I use for my contract...

Delivery of Sim

On 5th December I took out a 12-month sim-only contract online. It said that the estimated delivery was the next day, but as it was a Saturday, I assumed that by Monday, my sim would have arrived. It is now 11th December and I have still not received...

Lilly by • Level 1: Joiner
  • 2701 Views
  • 10 replies
  • 0 kudos

Resolved! Disney plus

I’ve just got Disney plus as an email from o2 extras suggested it and I though it was fre. It I don’t think it is do his to I delete it off my account?

Esim

Can someone tell me what app i need to download to do the Esim swap?All I was told is to download the app and do a new sim profile

Angel23 by • Level 1: Joiner
  • 632 Views
  • 3 replies
  • 0 kudos

Resolved! iPhone 12 Pro

Waited 25min to get through to O2 started a conversation but got cut off. I have transferred all data from 8plus all good but even after 2 days have NO O2 signal from my new 5G sim so still using 8plus for calls

Insurance

How much is full insurance a month i know damage cover os £7.50

Alicia19 by • Level 1: Joiner
  • 347 Views
  • 1 replies
  • 0 kudos

Watch

I just bought Apple Watch se. But it won’t let me connect it to cellular. When I put in my o2 information it says the is a problem to call 202 and quote code 88.

Nicky83 by • Level 1: Joiner
  • 268 Views
  • 1 replies
  • 0 kudos

Daughter phone upgrade for Xmas

I want to upgrade daughters phone for Xmas but I don’t want her knowing, is there a way to block upgrade message to her phone so she doesn’t get the upgrade text as I want it to be a surprise?

Sooz by • Level 1: Joiner
  • 518 Views
  • 3 replies
  • 0 kudos
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