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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 254871 Views
  • 2 replies
  • 2 kudos

Order update

Hi just wondering is there any news on my order as can’t find anything on the app or site

Petejane by • Level 1: Joiner
  • 280 Views
  • 1 replies
  • 0 kudos

Payment

Hello, I am trying to pay a bill, it’s asking to send a code to a number that is not used

Dan91 by • Level 1: Joiner
  • 209 Views
  • 1 replies
  • 0 kudos

Bill

I got an ipad with yous and have my phone with yous but they seem to be in to separate accounts one for each product and i cant see the ipad ones details on my o2 app

Adam213 by • Level 1: Joiner
  • 214 Views
  • 1 replies
  • 0 kudos

eSIM activation

I’ve just upgraded for iPhone 11 to iPhone 15. I opted for the eSIM transfer and when I transferred all my data and number the data transferred fine but the number isn’t - can’t make or receive calls on either device. Rang o2 several times yesterday ...

Lcw by • Level 1: Joiner
  • 1152 Views
  • 5 replies
  • 0 kudos

Resolved! Sigh. I used my 14 day cooling off to PAC out but now getting charged the full contract

After posting on here about slow speeds, I got a PAC from O2 on THU 28th June whilst I was still in my 14 day cooling off period. I requested by PAC from O2: The O2 SMS message stated that "You're in your Change Your Mind period, if you switch before...

Received an empty iPhone 15 pro box

Today I received what I thought was my new iPhone 15 pro contract phone and to my surprise I open the box and the phone was missing even tho the box had the 2 peel off seals. Has anyone else had this happen to them? I’ve already contacted o2 regardin...

Mark_a1980 by • Level 1: Joiner
  • 5141 Views
  • 28 replies
  • 1 kudos

Google Promotion

Does anyone know how to get the one year free Google Gemini and YouTube premium subscription was meant to get it for my pre-order?

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