Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Recent call list

Hi, I really need to find a number that i have dialled just over a week ago. I've looked in my recent bill but it only seems to go up until the 11th of March and I need to find a number and the time I called it on the 12th of March can anybody help m...

Resolved! Disney+ Free 6 Months

I had a 6month free trial that was due to finish in January, but when i upgraded to a higher tariff data allowance, a few days later i find that the trial ended. I was not informed or told of this in advance, but now i cant get access to the account,...

Resolved! How do you cancel sim only contract within 14 day cooling off period

How do you cancel a sim only contract within 14 day cooling off periid

Unable to contact 02

I have been unable to contact 02 at all today

Resolved! letter received saying 'owe money and will block device'.

I have received a letter saying I owe money on my account and because I haven't paid they will block my device. I pay a monthly DD and don't owe any money.

Upgrade

I’ve had a text about upgrading in store and O2 will make up the difference. However I can’t see anything about it online or on the app

Resolved! Roaming in Greece

Last summer all my friends could use their roaming with no problems in Greece but with my O2 subscription I couldn't. Does anyone have any idea why and what could be done? Roaming was of course enabled on my phone but nothing happened. It works fine ...

Resolved! Can I share data to my sons pay as you go phone

Can I share data with my sons pay as you go o2 phone.

How to connect new phone to network

Connect new phone to network

Resolved! Tariff Change start date?

I have changed my tariff to a new one and just wanted to check if my old one has automatically changed to this as I used the same sim option when buying?My old sim contract expired in April but i have been using the same one and paying the same amoun...

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