Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I ordered a new pay monthly sim only deal. And i received an email stating that o2 had received my order an i would hear from them within 24 hours to either confirm my order or to ask for more information. An its been nearly 3 days now an iv hear not...
I paid a deposit on my phone when first starting the contract. I am aware after paying successfully It will appear in my airtime account and I am then able to get this back as a refund. I rang last month after paying for 3 months as it appeared in my...
Hi,I have just switch to the Samsung S20 and the only problem i have with it is that everytime I make a call it will hang up, sometimes it's 10 minutes in sometimes its five minutes sometimes longer, I have unlimetted texts and calls so i dont unders...
Note: please refer to an updated version of this guide in our How-to Guides section, here.
Is anyone else getting a call around twice a week from a UK number that leaves a voicemail in Mandarin/Chinese? Sometimes it will call with a Chinese area code. I've been getting it for months now, and a few of my friends who are with o2 and GiffGaff...
Hi, I got my new Samsung Galaxy s21 Ultra yesterday, unfortunately my screen protector has not arrived with this and now my screen is scratched. I think it rubbed off something in my pocket. Would anyone know how I could get this sorted? Thanks.
So it seems my S7 is on its last legs, so looking to upgrade to the S20. Usually i upgrade instore, but obviously that isnt possible at the moment and its ages since i last upgraded. Couple of questions: 1 - I buy the phone on the o2 store, can i use...
Had charges added for sending photos never had this before was wondering why
I had the option to silence unwanted calls which I willingly clicked on. However now I am missing important calls from legitimate numbers. I need to disable this function but can’t see how to! Would appreciate any help! Thank you.
It’s been a week since I joined o2. Gave pac number on signing up. Called customer sr iced yesterday who said it should have gone through by now. Said wait until 6pm when it’s likely to happen. Guess what? No change. Customer services confirmed they ...
