Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 111728 Views
  • 15 replies
  • 5 kudos

Resolved! bolt ons

I would like to remove bilt ons?

Faraway by Level 1: Joiner
  • 234 Views
  • 3 replies
  • 0 kudos

Resolved! Cuba

Hi, does anyone know if you can use mobile data in Cuba on 02 travel charge.

KP by Level 1: Joiner
  • 692 Views
  • 4 replies
  • 0 kudos

Resolved! Bill date

How can I change my bill date when the app is unavailable for chat eveytime I log on

No service

Is any body having service problems? Since paying my bill thur 15/08 @ 08.00 my mob got cut off completely, when people call me all they get is the number you have dialled is not recognised, 4th day now without service, rang them yesterday and they a...

Laffer by Level 1: Joiner
  • 2397 Views
  • 24 replies
  • 0 kudos

STAC - How do I get it Processed?

Over the last few weeks I've tried five times to get O2 CS to process my STAC from Three, and they've still not done it. It's pretty clear from the "I need to check something with my supervisor" I keep getting that no one seems to have a clue about t...

Changed tariff without permission and overcharged.

I'm already an O2 pay monthly customer but purchased a Mate 20 Pro on O2 refresh with a rolling contract with the intention of cancelling it immediately.I rang the next day after receiving my phone to terminate said contract which was agreed. The nex...

Vealy by Level 1: Joiner
  • 1304 Views
  • 11 replies
  • 0 kudos

Resolved! Data cap

How do I take the cap off the growers, to go on over 18 sites

Jaz by Level 1: Joiner
  • 317 Views
  • 2 replies
  • 0 kudos

Resolved! Spending cap

Hi, how to I change my spending cap amount? Please advise

Mina by Level 1: Joiner
  • 760 Views
  • 2 replies
  • 0 kudos

Resolved! Parental control

I'm sick and tired of bloody parental control.Sometimes I can access sites , sometimes I can't.I'm nearly 70 years old ffs.This is really getting on my nerves .

Monthly by Level 1: Joiner
  • 491 Views
  • 3 replies
  • 0 kudos