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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237528 Views
  • 2 replies
  • 2 kudos

Resolved! Tarriff

So currently paying a device plan and a tariff, what i want to know is can i cancel a tariff but keep my device plan?

Chantel by • Level 1: Joiner
  • 378 Views
  • 1 replies
  • 0 kudos

Resolved! Transfer of ownership

I have recently just taken out a device plan under my own name. I also have a sim only contract under my mums name. In store they said I can get my mum to do a transfer of ownership so I can keep the same number but what will happen to my sim only co...

H_1998 by • Level 1: Joiner
  • 706 Views
  • 1 replies
  • 0 kudos

Phone barred

Phone was barred as I thought I had lost it. Spoke to O2 customer service who said the no is fine. Any unlocking could take 24hrs. Anyone been through this rigmarole just to get a line reactivated?

SH10 by • Level 1: Joiner
  • 417 Views
  • 1 replies
  • 0 kudos

Resolved! 2 new SIM card but I put the wrong card information

Hi I placed 2 orders for the new SIM card, one keep the old number and the other one is new number. When I placed one of the SIM card(keep number), I put the wrong credit card information. How can I update the card information? (I just know when I pl...

Andrew121 by • Level 1: Joiner
  • 376 Views
  • 1 replies
  • 0 kudos

Porting my number half failed?

Bought a new contract with the view of porting my memorable number over? obtained a pac code, gave it to o2 and received the two notification messages. the number updated on my phone - settings - phone - my number. it also works on mobile data, sms a...

Cwoji by • Level 1: Joiner
  • 873 Views
  • 3 replies
  • 0 kudos

Resolved! Bill

I need to speak to someone about my bill. But I carnt ring up as been cut off and carnt even ring 202

Don2021 by • Level 1: Joiner
  • 374 Views
  • 1 replies
  • 0 kudos

Resolved! Restrictions

How do I get restrictions off my phone . I want to enter a competition on my.phone but it won't let me txt the competition numbers

Resolved! Transfer of ownership

Good morning,Please can someone help. I’ve had a contact in my mums name since is was about 15 and I decide to open a new contract in my own name recently.I opened the contract in an O2 store and he advised that I could make the transfer of ownership...

Jess1 by • Level 1: Joiner
  • 4621 Views
  • 8 replies
  • 0 kudos
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