Pay Monthly
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Forum Posts

FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 20 replies
  • 5 kudos

Resolved! Online spend cap

Hi there,I’m wondering if you can apply a spend cap online?

Jamie4 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Enforcement and temination notice

Hi all,After more years than I care to mention, I decided to leave o2 and move to GiffGaff using the easy route of sending a text to receive my PAC etc. I still had an amount to pay for my handset, which I assume would appear on my final bill and wou...

Alun by Level 2: Apprentice
  • 6 replies
  • 0 kudos

Resolved! SIM card contract progress

I have ordered a SIM card contract 4 days ago I received the email the day of purchase to say we will email or text the progress of the SIM card but I have not yet received an email 4 days later how do I found out if my contract only SIM card is on i...

Maddie96 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Phone going directly to voicemail

I have a new Moto g7 power. The phone was only ringing 4 times before going to answerphone. I googled how to extend the ring length and the advice was to dial this code into the phone **61*901*11*30# which I did. Now the phone doesn't ring at all it ...

Whitins by Level 1: Joiner
  • 5 replies
  • 0 kudos

Transferring a phone number from an iPhoneX to iPhone 11

I upgraded from an iPhoneX to an iPhone11 just before Christmas. The new phone is working fine except for the fact that the phone number hasn't yet transferred to the new machine. I was led to believe that this would happen automatically after 4-5 wo...

Resolved! New Sim Started Saying Voice Not Provisioned After Being Activated

Hi, I wonder if anyone can help.I had trouble setting up my pay monthly SIM, swapping the number from my old phone to my new. I managed to get it working and this morning it was activated. I was able to call, message and use my data. However, about 1...

JackJPR by Level 1: Joiner
  • 2 replies
  • 0 kudos

Extra Data

HiI’m new to this forumI have just opened my O2 app and I noticed I have 15 gig of data more than usualWhy would this be?

RayJGlen by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Pay monthly sim only

Hi I got confirmation of first sim on its way new telephone number!! Great;But I ordered two sims any idea on second sim contract?Kind regardsLynette templeton (ms)

Lynette by Level 1: Joiner
  • 3 replies
  • 0 kudos