Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 349536 Views
  • 2 replies
  • 2 kudos

Resolved! Spend cap

Can you set spend cap to £0?please

Julija by Level 1: Joiner
  • 388 Views
  • 1 replies
  • 0 kudos

Resolved! Turning phone off to transfer number

Hi All, I signed up to O2 over the weekend, entering my PAC to transfer my number from Three. Yesterday I received a text, telling me I had to turn my phone off until 6pm today, in order for the number to be transferred over. Does anyone know if this...

Eris by Level 1: Joiner
  • 4279 Views
  • 5 replies
  • 0 kudos

Resolved! Direct Debit

Good evening ! I’ve set up my payment method into Direct Debit on 5th November. Does anyone know how long it takes to start working ? My direct debit is due to 17th November. Thank you.

Phone won’t show callers number

My daughters phone has always been problematic showing numbers when we calll using regular phones - it’s fine using WhatsApp etc but shows no caller I’d for everyone’s number which is not turned on at all! Has anyone got any idea of how to fix this -...

Km123 by Level 1: Joiner
  • 554 Views
  • 1 replies
  • 0 kudos

Transfer

Want to how to send my pac online for o2 am new customer

Elnawasra by Level 1: Joiner
  • 590 Views
  • 2 replies
  • 0 kudos

Resolved! Direct Debit

My direct debit left my account as it should on the correct date. A few of minutes later, O2 sent the money back into my account and I have no idea why. I had sufficient funds in my account. Never had an issue before. I have no idea if my bill is eve...

Dore37 by Level 1: Joiner
  • 761 Views
  • 3 replies
  • 0 kudos