Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 248348 Views
  • 2 replies
  • 2 kudos

Resolved! Doo i have to have new number with Smart watch?

I have a pay monthly phone and sim with o2 and have ordered a Smart watch and seen on my account i have been given a new number for the watch. so is there anyway that i can have the same number as my mobile for the watch? i am not sure if its possibl...

Macc2020 by Level 1: Joiner
  • 1878 Views
  • 3 replies
  • 0 kudos

Resolved! Upgrade

Hi there, so I have upgraded for a new iPhone, but I wanted the iPhone 13pro max and I upgraded for the 13 pro by mistake, how can I cancel it before it arrives? I would still want to upgrade for the 13 pro max

Jess27 by Level 1: Joiner
  • 345 Views
  • 1 replies
  • 0 kudos

Resolved! Changing the color i ordered already.

Hello. I pre-order an iphone 13 pro max. And i chosed the graphite color. I wanted to change it to gold please. Who do i contact and how?

Indica by Level 1: Joiner
  • 629 Views
  • 1 replies
  • 0 kudos

Resolved! Please help

Hi, I have both my own phone bill and my dad's bill come out of my account each month. I want to lower my dad's tariff as he barely uses his phone and is overpaying. How can I put him on the lowest possible tariff?

Judes by Level 1: Joiner
  • 587 Views
  • 3 replies
  • 0 kudos

Resolved! Not date

I had no mobile date or can't make no calls or test I'm on monthly contract I paid my bills I can't get hold off o2 I had this for 2 days now

Resolved! No calls or data or texts

Hello all I'm just wondering if someone can help me my my pohne won't let me call any one or text anymore or I can't used my mobile date I pay my bill and I got unlimited calls and texts and 60g of date left just wondering what can I do please

Resolved! Two new contracts

I’ve recently up dated my contract with you, my daughter and grandson would like the same iPhone and contract I have would this be possible

Lynx1 by Level 1: Joiner
  • 377 Views
  • 1 replies
  • 0 kudos

Resolved! Upgraded contract after No Signal / Poor Battery and now my upgrade it out of stock?! Help...

Hi, I'm a little desperate for an issue to be resolved. I spent the past 3 weeks in Greece where my Iphone died after 3 hours and it never had data/signal. It was a really stressful experience and my internet with this phone is still awful. I spoke t...