Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Contract

Hi All I was wondering if anyone has the same issue, I took a phone contract out with 02 and according to their records it was back in 2020. Now my issue is that when I took this contract out, I collected it from the 02 Shop where masks were not worn...

Resolved! Domestic violence and bills

Hijust looking for a bit of advice. My husband was sentenced for domestic violence in July and I finally getting round to sorting finances. We have three o2 mobiles all in my name. Mine, his and my daughters (sim only). He has stopped giving me the m...

Resolved! Returning a iPhone 12

I upgraded to the iPhone 12 on august 24th (12 days ago) and since then have seen that the newest iPhone 13 is being released,I have read and believe that I am able to return my phone within 30days,there for I could upgrade to the 13 when it is relea...

Resolved! My bill

Hello I know I’m late on paying my bill but from tomorrow 6th of September I start my new job I’ve been out of work for 3 months so I be able to pay my bill by the 21st of September

Resolved! Take my number to a new 02 contract

I want to take my phone number which is 02 to a nother 02 contract how do I do it

Resolved! Pay monthly

Hello, i want to buy an iphone and pay for it monthly but i dont want the sim card, is it possible?

Resolved! can i continue my watch plan but cancel my phone?

so the account my watch and phone are on was my dads as he had all our phones on here. everyone has moved networks except me so i wondered if i could cancel my phone when my contracts up and make a new one in my name and keep my apple watch on this a...

Resolved! How to lengthen ringtime

How to lengthen ringtime

Resolved! automatic renewal

hello, my contract expires in 10 days (15/10/21) and was looking to move to a different contract and just wanted to make sure my current contract will not automatically renew.

Resolved! New phone and sim

I’ve got new phone and sim done everything got all my iCloud bk but it says no service so can’t msg swap to activate my sim it won’t let me make a call I’ve turned phone on n off I’ve been on my o2 still nothing

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