Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! 3 weeks

just wanted to know why there is a 3 week delay on the iPhone 13 pro max

Resolved! Samsung S21 stuck in download mode after software update

I've just done a software update on my samsung s21 and am stuck with a blue screen saying 'downloading do not turn off target'. All online advice says to reboot which I have tried repeatedly but comes back with the same screen. Has anyone else had th...

Bt14 7gw

Help....I have a galaxy s20 the thing is I can't receive notifications or sound for miss calls or text can anyone help plz and thank u ..

Resolved! New unwanted sim

I ordered a new phone with new sim but old sim fits do I need to do anything other than just use current si.?

Resolved! New apple Watch series 7

I have received today my watch series 7 but when I try to do the cellular it says transfer from another watch and show me code 94 called customer’s service but nice lady couldn’t help, and the watch department was busy all day

Resolved! Overpayment

I’ve been over charged for this months bill. I’ve not incurred any extra charges. Why was this please?

Resolved! iPhone->Android : Change account details?

I know you have to have your account updated if you swap from Android to iPhone (iData ?) but do you need to do it the other way around? I've changed from an iPhone to Samsung SIM free, using my O2 SIM from the iPhone.

Resolved! I ordered the wrong phone colour what can I do ????

I ordered the wrong phone colour it won’t let me change it

Resolved! Card Payments Declined

Multiple debit/credit cards are being declined to pay my phone bill but nothing is wrong with the cards. Can someone please explain as it is close to being overdue and I'm not being blamed for this!

Resolved! SIM not active

Hi, My phone got stolen on the 15th. I got a replacement SIM card the next day, but 24 hrs after getting it into my new device, my SIM still isn’t working and I can’t make calls. Please help.

O2

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