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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237539 Views
  • 2 replies
  • 2 kudos

Resolved! Upgrade

If I upgrade from a 4g phone to a 5g one do I need a new sim card? Also, what should I do if I want to keep my same phone number.

Mike60 by • Level 1: Joiner
  • 438 Views
  • 2 replies
  • 0 kudos

Resolved! Cancelling disney+

Hello my subscription offer ran out thought it would be an instant cancellation but it has ran on for two months now I don't use it and would like to cancel thanks

Ched by • Level 1: Joiner
  • 333 Views
  • 1 replies
  • 0 kudos

Resolved! Replacement sim

Hi, i would like to get a replacement sim how do I go about this? 

Widge by • Level 1: Joiner
  • 455 Views
  • 1 replies
  • 0 kudos

Pixel 6 pre order

Can you let me know if you will be stocking pixel 6 phone as I am coming to end of contract this month thanks

Charles3 by • Level 1: Joiner
  • 1861 Views
  • 10 replies
  • 0 kudos

Resolved! Number Transfer Issues

I have used my PAC code to transfer my number from Three to O2, the switch is set for today, however for some reason when anyone calls me or texts me it goes through to what i believed was my now defunct SIM on my old phone....Any ideas? Thanks in ad...

TC3 by • Level 1: Joiner
  • 403 Views
  • 1 replies
  • 0 kudos

Resolved! Going abroad

Can I use my phone abroad without extra charges

Pip6 by • Level 1: Joiner
  • 785 Views
  • 4 replies
  • 0 kudos

Resolved! Upgrade because of lost phone

Trying to upgrade due to lost phone but now trying to send a code to verify it’s me

Hooe by • Level 1: Joiner
  • 563 Views
  • 1 replies
  • 0 kudos

Resolved! No service

Paid my phone bill off,took out a new contract and a new phone with the same number. Got given a new sim,put it in and it's been saying no service for over 24 hours now! Ive tried everything. Help!!

Danielle7 by • Level 1: Joiner
  • 442 Views
  • 2 replies
  • 0 kudos

Resolved! Leaving O2

I've left O2 & have a new contract elsewhere. I've had a email saying I owe a months back payment but I can't contact anyone online to find out how as I have no account now. There is nothing on the website for this problem & I've been threatened with...

Resolved! Air time tarrif

Hi can anybody advise please how I can find out how much longer I have left on my contract ? Iam about to make my last payment on my device plan but didn’t know if Iam still under contract in the air time. Thank you

Wp by • Level 1: Joiner
  • 519 Views
  • 2 replies
  • 0 kudos
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