This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 261626 Views
  • 2 replies
  • 2 kudos

Sim Card Suddenly Stopped Working

My sim card suddenly stopped working today, I didn't really notice when it stopped working during work as I was connected to WiFi all day. I noticed when I was about drive back noticing there was no signal, but didn't think much about it. I ordered a...

Jezza717 by • Level 1: Joiner
  • 8550 Views
  • 7 replies
  • 0 kudos

Resolved! upgrade on second phone

Hi I have 2 numbers on my account, one for me one for my daughter. I have just upgraded my daughters phone but want it on my number. I have done this before but managed to speak to someone - as i don't live near a store i have done this on line. Will...

JulesMH by • Level 1: Joiner
  • 394 Views
  • 1 replies
  • 0 kudos

Resolved! Leaving 02

I’m thinking of leaving 02 as the price compared to a lot other providers is ridiculous. I can basically get a phone AND more data, just for what I’m paying for my monthly tariff. my question is: I’m paying monthly for my handset. As this is a separa...

JohnT5293 by • Level 1: Joiner
  • 527 Views
  • 1 replies
  • 0 kudos

Resolved! Return Phone Please!!!!!!

I need to return the phone I purchased one week ago as it is not what I want. It is impossible to get any response from anyone in terms of policy and procedures. I went to an O2 store and they informed me that they do not accept returns, and to call ...

Byrnesie by • Level 1: Joiner
  • 407 Views
  • 2 replies
  • 0 kudos

Resolved! I have just upgraded and have been given a new number

Hi,I've just upgraded to a new O2 phone and you've given me a new number, I don't want a new number for obvious reasons. How do I ensure my current number is retained?ThanksTyrone

TyroneB by • Level 1: Joiner
  • 418 Views
  • 3 replies
  • 0 kudos

Resolved! Upfront Cost

Hi I’m just wondering when you upgrade do you normally pay an upfront cost

RBramhald by • Level 1: Joiner
  • 319 Views
  • 1 replies
  • 0 kudos

Resolved! Photo id

I’m due to upgrade tomorrow I’m just wondering if I’ll need to show photo id on delivery

RBramhald by • Level 1: Joiner
  • 542 Views
  • 2 replies
  • 0 kudos
Top Kudoed Authors
View All
Top