Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 2 replies
  • 2 kudos

Resolved! Cancel contract

Hi, I want to cancel my sim contract 

Paige96 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Unauthorised Fraudulent Tariff change

Dear Sir/Madam,I am writing to lodge a formal complaint concerning significant issues I encountered with O2 services.On April 25th, I contacted O2 to cancel a 1GB data plan associated with my iPad Air. Despite clearly stating my intention to cancel, ...

GCHBS by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! direct debit still running

Hi - you are still taking a direct debit even though i left o2 months ago - please refund the money after leaving Chris

DrFentos by Level 1: Joiner
  • 2 replies
  • 0 kudos

Multisave discount

I would like to switch my husbands any my contracts to o2 after vodafone switched off the 3G network that our village relies on, we have hardly any 4G coverage. Wen would also like new phones when adding both new phones and contracts to the basket I ...

Resolved! O2 Switch Up

Hi, I have o2 Switch up on my contract however, i’m using a different handset to the one assigned to contract. The contract is iPhone 14 but i use an 11ProMax which has been better for me, I am assuming that the Switch-up option would no longer be a ...

Paul110 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Account closure

Hello, I have recently left the UK and hence requested to close my o2 account. On April 26 I have received an email stating that my number was disabled and my final bill will be provided within next 14 days. We are nearing those 14 days deadline but ...

Resolved Fraud Case Money Credited to Wrong Account

I was involved in a Fraud Case back in October 23. Someone had ordered a phone and set up a contract using my details. I was able to contact O2 prior to the phone being sent and report the fraud however it dragged on for months with several letters/e...

Wrgdav767 by Level 1: Joiner
  • 1 replies
  • 0 kudos