Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237657 Views
  • 2 replies
  • 2 kudos

Applied for a contract

I have paid the reserve fee of £30 and it’s said I ain’t eligible for the contract. When will I receive the £30 back

Resolved! Phone stolen

My phone was stolen yesterday, I have a replacement phone, but need a new SIM card

Multisave

How do I set up monthly save

Anne0116 by Level 1: Joiner
  • 213 Views
  • 1 replies
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Billed - although I’m on temporary phone

Hi, I’ve had letters from debt collectors about my phone bill which I’m furious about. I’ve been with O2 for over 15 years and have hardly EVER received anything in ways of perks or compensation but here we are. I lost my phone in April and since hav...

Resolved! phone calls made

Morning!Can you please tell me how to see my recent phone calls... the ones later than on my last bill.

Sal66 by Level 1: Joiner
  • 281 Views
  • 2 replies
  • 0 kudos

Resolved! e-sim

I need an e-sim

Folanski by Level 1: Joiner
  • 189 Views
  • 1 replies
  • 0 kudos

Accounts

Hello, My contract with O2 ended and was automatically extended with a larger amount. At the beginning of August, I was at a point in the city center and chose the cheaper option, about 20 pounds a month every 30 days. The lady at the point changed e...

Renata67 by Level 1: Joiner
  • 204 Views
  • 1 replies
  • 0 kudos

Upgrading my O2 account with a new O2 contract

I'm trying to upgrade my pay monthly but its cheaper to buy a new contract. I'm in the process of trying to fill out the form to buy new contract. I want to keep my existing number do I put Yes or No to "would you like us to cancel your old contract ...

Adding insurance

Hi how do I add insurance to my mobile phone. 

Tiger0311 by Level 1: Joiner
  • 249 Views
  • 2 replies
  • 0 kudos