This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237505 Views
  • 2 replies
  • 2 kudos

My bill

Why has my bill went up to £17.99 from £12.99

Jan24 by • Level 1: Joiner
  • 210 Views
  • 1 replies
  • 0 kudos

O2 app

I cannot get into my o2 app to view benefits etc 

Luisa1 by • Level 1: Joiner
  • 229 Views
  • 1 replies
  • 0 kudos

Termination of phone number

Why have you people terminated my phone number and I'm not able to contact any using my phone. I was extremely clear I wanted to retain my phone number having told you colleague many many times I want to keep it.

StephenM1 by • Level 1: Joiner
  • 282 Views
  • 2 replies
  • 0 kudos

Resolved! Pay Off Virgin Mobile Credit Agreement

Hi, We are going around in circles.We Have Virgin Business Broadband and home phone.We originally purchased two mobile phones from Virgin Media Mobile.We then got tranfered to O2.The Credit Agreement is with "virgin Mobile" and we have 12 months left...

Cancelling using cool off Period with o2 Switch up

Due to poor customer service, I am thinking about cancelling my contract with o2, currently I am waiting on a device that’s still processing, I want to get the device from a different provider, as they have the stock, so once I get the device I am wa...

Rossp by • Level 1: Joiner
  • 911 Views
  • 10 replies
  • 0 kudos

Explain additional charges on bill

Hi thereMy bill for October has an additional £6 for abroad charges. When renewing my phone contract in August, I purposefully did so to remove these charges whilst travelling. Please explain why this has happened.Thank you, Cara Hammond

Cara2 by • Level 1: Joiner
  • 255 Views
  • 2 replies
  • 0 kudos

Final bill

Hello, I had three numbers on my plan, one of the numbers, however, decided to switch to a new provider 1 day after the new month has started. The sim card was, therefore, deactivated on that day. But I can see that this would still be included in my...

1054623774

Hi. It looks like you are still charging me £9 a month for my mobile contract that ended in May?

Natm by • Level 1: Joiner
  • 225 Views
  • 2 replies
  • 0 kudos
Top Kudoed Authors
View All
Top