Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

O2 switch up and 6 month free airtime

Hi, I’m currently on the o2 switch up with 6 months free airtime, if I upgrade after 90 days will I lose the remaining free airtime? thanks in advance

Abroad

I'm currently abroad in Europe. If someone calls me from the USA, will there be additional charges?

Resolved! End of contact

Morning folks just a quick question couldn't find it anywhere else, I have a 02 contract with device and sim if after the contract period i don't want to upgrade can i just keep the same sim and number and just pay that off instead. Or would i need t...

moving airtime plan

If i change my sim to a different provider due to poor service from o2 while in contract, if i use a pac code do i have to pay the remainder as i have shocking service and i am paying a ridiculous amount for it.

Account charges

I have two SIM's on my account, one for my phone and one for my tablet. I have recently merged these two SIMs onto a single account which I pay monthly by direct debit. When I got O2 to merge these accounts I was told that I would be eligible for a 2...

phone was stolen in St Lucia

Hi, Im currently in St Lucia and my phone was stolen - [Removed]. could you please block it and send another to my home address

Credit check taking long

I signed up for a monthly contract on the 29th September with O2 and I received a welcome emailthey said credit check should take 48 hours it’s now been 9 days what’s going on

Credit check

I signed up for a monthly contract on the 29th September with O2 and I received a welcome emailthey said credit check should take 48 hours it’s now been 9 days what’s going on

Unlimited data

Hi, Just confirmation. I agree to get sim card from o2 because the adverts says unlimited data? And when i check the order saying 250gb only? How is that possible? Please reply. Many thanks, [Removed]

Is 0333 344 6972 a genuine O2 telesales number?

I was called by O2 from 0333 344 6972. Didn’t ask me for any details he didn’t already seem to have. Wanted to make me aware I could upgrade, and to ask if anyone in my household is not on O2 and do I want to add them to my account. Conversely I aske...

O2

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