Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hi I pay monthly so my bank takes out £15 for my bundle every time. I have just moved back to Australia and not sure how to cancel the payment coming out. Can someone help me stop this from happening or cancel my number as I won’t be using it anymore...
All of a sudden I get this message ‘sim failure’can anyone offer advice?I’ve backed up my phone. I’ve taken the sim out and put it back. Turned the phone off and on. nothing! I can only use my phone with a WiFi connection
We are travelling to Ireland, will calls to Irish mobile numbers be free or charged whilst we are there?
Hi Good Evening all. I've upgrade to s22 but IVE pay extra payments for Phone Charger but 02 send back phone and phone charger back to warehouse. So can get Refund £56.62 please.Thanks in ADVANCE
I ordered a new sim and I can’t figure out on how to keep my phone number. Also I’m with Virgin media broadband and not sure on exactly how to confirm the double data.
Someone has set up 4 accounts using my address, and not paid their bills. I now keep receiving letters from o2 requesting payment and threatening further action, despite having told o2 customer services numerous times that this person has never lived...
I have applied for my refund after returning my device at the o2 store. I have tapped my card against the card machine but I have not gotten my refund yet its been a couple of hours. is this delay normal?
I have proof I was getting £3 discount and o2 say that is not on their chat.
Can 02 change your tariff without first asking if you agree ?
helloI have just noticed that my o2 mobile bill has been around the double it should be for past three months, possibly longer. I had not been monitoring my account. After sometime googling around I have discovered some premium txt service number pro...
