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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237425 Views
  • 2 replies
  • 2 kudos

Resolved! Keep my number

Can I keep my existing number if I change to a sim contract?

Waynio78 by • Level 1: Joiner
  • 350 Views
  • 1 replies
  • 0 kudos

Resolved! Number porting - going to O2 voicemail

Morning all, my number is due to port to O2 from Vodafone. I just put my O2 sim in my phone, but it is still calling from the O2 number. However, when i call the number i am keeping, it is going to O2 voicemail... Does this mean the number will be po...

Resolved! Data Roll Over - New VM / O2 Volt Customer

Morning all Sorry if this has been asked before (I could only see it in PAYG). I have recently signed up to Volt in VM. One of the requirements was to change my mobile from Virgin to O2. I don't mind this in the slightest but I was a bit worried as I...

Normskii by • Level 1: Joiner
  • 661 Views
  • 1 replies
  • 0 kudos

Resolved! There is any normal number to customer service?

I try 3 difrent number to contact with customer service to pay my bill but i cant call from that number what i won pay , so i use pay as you go and automatic secretary

Resolved! Help

Is there a way I can chat live to someone at o2? 

Resolved! Keep my number

Hello I want to keep my old number 

Shell2 by • Level 1: Joiner
  • 305 Views
  • 1 replies
  • 0 kudos

Resolved! Refund not received.

On Tuesday 22/3 I was informed my order had been cancelled and that I would receive a refund within 5 working days. I understand it is 5 working days today but as I didnt ask for the order to be cancelled and then had to shell out the same sum of mon...

Resolved! travel

I'm travelling to Thailand. My account has the free europe bolt on, when I look to change it to travel which is £6 per day it says you can't return to the europe bolt on when I return. Is that correct?

CB69 by • Level 1: Joiner
  • 272 Views
  • 1 replies
  • 0 kudos

O2 open

Won’t let me add family discount with O2 open for the 20% off air time 

James34 by • Level 1: Joiner
  • 388 Views
  • 2 replies
  • 0 kudos
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