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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21913 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 210167 Views
  • 2 replies
  • 2 kudos

On losing the will to live

Trying to get any sort of response out of Credit Referrals as to why a refusal for a Pay Monthly account is the ultimate exercise in futility. Even though my credit record on all the various referral agencies is the highest rating, I get turned down....

given-up by • Level 1: Joiner
  • 507 Views
  • 4 replies
  • 0 kudos

Resolved! Paying more than i owe.

If i have a phone contract and im only ment to pay £37 each month what would happen if i was to pay £100 each month.

Kevin14 by • Level 1: Joiner
  • 602 Views
  • 5 replies
  • 0 kudos

Data slow and reception

Hi my data is really slow friends and family are unable to call as goes straight to voicemail as signal really bad only started when the 5g network went up, omg.

Gaz_ by • Level 1: Joiner
  • 298 Views
  • 2 replies
  • 0 kudos

Resolved! No text messages

My phone has decided to stop sending text messages. My phone has done an update in-between the last successful message and now so not sure whats happened but some help would be great thanks

ry1 by • Level 1: Joiner
  • 377 Views
  • 2 replies
  • 0 kudos

Resolved! Roaming

Does anyone know why I can not access mobile data in Republic of Ireland . I’m sIm only and pay monthy?

Amcc123 by • Level 1: Joiner
  • 397 Views
  • 1 replies
  • 0 kudos

Resolved! porting my phone over from vodafone

I am porting my phone over to 02 today from Vodafone. Consequently I cannot make calls. However when I upgraded my phone to the 02 platform I did not receive a new sim card. I have my original Vodafone sim with my numbers on.

AG11 by • Level 1: Joiner
  • 407 Views
  • 1 replies
  • 0 kudos

Resolved! £46 over paid

Paid my bill b4 weekend and u have taken £46 of me twice, which leaves my device bill unpaid on 2 off my contract, I was told this would be sorted Friday and still hasn't. (Personal details removed) Could u plz sort this out take the extra £46 and pa...

Jones7390 by • Level 1: Joiner
  • 334 Views
  • 2 replies
  • 0 kudos

Resolved! Megan

Hello I would like my purchase back on... thanks 

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