Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Traveling Europe

Hi all, can I use my O2 sim in Spain and not get any extra charges or do I need to purchase a bolt on?

Resolved! losing reception

Hi, I joined o2 3 weeks ago and since then every time when I make a phone call I'm losing reception for a few seconds. thanks

Resolved! Cancel contract

When can I can my contract

Resolved! Using data and minutes and texts in Cyprus

Hello can anyone advise me do all my inclusive minutes texts and data work while I am in Cyprus or do I have to get a package

Resolved! Age restrictions

I don't have a credit card to unlock

No connectivity

I have an I pad 12.9 which I purchased with a data plan , from day 1 it's never connected to a network , always says no signal , never bothered me much as I normally use WiFi but am on the moVe and need my data plan working now any ideas please

Bill

How do you want me to pay my bill/call you and pay over the phone when you disconnected my outgoing call ?????I also try to do this 2steps verification but not receiving a message with code at all???????????!!!!!!!!!!!!!!!

Resolved! New upgrade

Today I have upgraded my phone and recieved a message to say it is out of stock. Is it possible for me to change my order (eg different colour) to something that is in stock?

Roaming blocked

When I ring from Rep of Ireland I gat the immediate message. Your call cannot be continued.

Resolved! Cancelling Disney - How is this done

I am trying to cancel Disney but finding it impossible and chat lines are too busy to help - can someone give me any ideas?

O2

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