This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237299 Views
  • 2 replies
  • 2 kudos

Resolved! Bill higher than expected (with Virgin Media)

I changed my Virgin Media plan to one that includes an O2 sim (which I did not need, but decreased the total price).I was told my O2 bill would be £10 a month, but every month (not just the first month) it is £11.17. I do not even use the sim. Why?

Resolved! Account

Hello I have a problem with my account and phones dosent Network. I have unpaid bill please help me . I want to stay in 02. I can pay today .

Pawel86 by • Level 1: Joiner
  • 378 Views
  • 1 replies
  • 0 kudos

Resolved! Credit rating - unclassified payment

I have been with O2 for a number of years, and in February did the usual upgrade. No payments were missed, everything went as usual. Something was clearly processed incorrectly by O2, as in February there is a change to my credit report with it sayin...

Jmcollins by • Level 1: Joiner
  • 1804 Views
  • 3 replies
  • 0 kudos

Resolved! Direct debit

Can someone please tell me if possible, how to setup a direct debit with my credit card? Thanks

Onthesea by • Level 1: Joiner
  • 417 Views
  • 1 replies
  • 0 kudos

Resolved! Stop purchases on my contract

Hi I wondered if someone would advise me..I have a contract in my name for my daughter. The problem is her son keeps buying games ect with her permission to stop him nagging. It's beyond a joke now as it's often 70 pounds or more each month. Is there...

Cheza by • Level 1: Joiner
  • 881 Views
  • 1 replies
  • 0 kudos

Resolved! S22 Pay monthly offer

Noticed on the o2 site that the S22 current has a £250 offer on Do these offers only apply to phone purchases online? I always prefer to buy my phone instore. Seems a good deal while it lasts

paulbacon by • Level 7: Part Timer
  • 762 Views
  • 3 replies
  • 0 kudos

Resolved! Address database

Hi, does anyone know how often o2 update their address database from royal mail. My address has only been on the royal mail website a couple of weeks but it's not showing up on the o2 website and stopping me ordering as you can't enter it manually ei...

Joe780 by • Level 1: Joiner
  • 993 Views
  • 6 replies
  • 0 kudos

O2 Complaints email address

Just spent an hour on chat with an agent who asked for info and no more than 5 mins later to provide , agent had terminated chat. I am being double billed for the same number since March and Agent had no idea what I was on about and put the blame on ...

Resolved! Contract coming to an end

Hi my contract is coming to an end next month I want to make sure that its cancelled after the last payment and transfer the number I'm using over to my other o2 sim

Top Kudoed Authors
View All
Top