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accessing voicemail

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Anonymous
Not applicable

on ‎16-01-2018 14:38

on ‎16-01-2018 14:38

got a new samsung phone for xmas, swopped sim from old i4 but can't seem to access voicemail - hold down 1 on phone keyboard but goes to leave a message but no access to existing messages left any ideas?

Also still getting txts to my old phone but doesn't have a SIM really odd

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MI5
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on ‎16-01-2018 14:41

on ‎16-01-2018 14:41

Voicemail help here to start you off https://community.o2.co.uk/t5/Other-Products-Services/All-you-need-to-know-about-O2-Voicemail-901/m-...
Your iPhone will still be receiving iMessages if it's still logged into your iCloud account.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Registered:

on ‎16-01-2018 14:41

on ‎16-01-2018 14:41

Voicemail help here to start you off https://community.o2.co.uk/t5/Other-Products-Services/All-you-need-to-know-about-O2-Voicemail-901/m-...
Your iPhone will still be receiving iMessages if it's still logged into your iCloud account.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎16-01-2018 14:54

on ‎16-01-2018 14:54

thank you for your help the quick access holding 1 doesn't work but 901 does so happy days
thanks again
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MI5
Level 94: Supreme
In response to Anonymous
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on ‎16-01-2018 14:56

on ‎16-01-2018 14:56

You can go into your call settings and assign 901 to the 1 key on your phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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