WiFi and 4g calling

[EmzyLouu]

Guys, need some help have been trying to activate WiFi/ 4g calling for the last hour but I can’t figure out how even after reading what the website says can anyone help? I’ve got an iPhone XR

[Cleoriff]

Hi @EmzyLouu 

Check out the video in this link.

https://www.o2.co.uk/help/network-coverage-and-international/wifi-and-4g-calling 

[bigdavie88]

It has to be activated on your account. You can check this on the o2 app. Go to more then to device connection then 4g and wifi calling.

[EmzyLouu]

I have tried this but that option doesn’t come up on my account, how else do I go about activating it?

[Cleoriff]

@EmzyLouu 

Contact O2. All numbers are in this guide Guide: Coronavirus Community Help and Support 

Best number 0800 587 4005

[Bambino]

@EmzyLouu See this: https://www.o2.co.uk/connectivity/wifi-and-4g-calling

And this: https://support.apple.com/en-us/HT203032