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Why was I charged £90 for O2 Travel WHEN I DIDNT USE MY PHONE ABROAD AT ALL!?

_tina_
Level 1: Joiner
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Can someone PLEASE help me as I am finding it very very hard to get through to anyone at O2. They have charged me £90 to my bill claiming that I bought O2 travel for 27 days in a row? Which I haven’t!? And I specifically put a charge cap on my bill because I cannot afford this amount. How do I get this unnecessary charge removed from my bill? Thanks for your help in advance

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jonsie
Level 94: Supreme
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We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

2020-Awards-jonsie5695219-2




O2 Social Media

SM Icons(Twitter |
Instagram | Facebook)




































5695219-2

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jonsie
Level 94: Supreme
  • 86800 Posts
  • 594 Topics
  • 5058 Solutions
Registered:

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

2020-Awards-jonsie5695219-2




O2 Social Media

SM Icons(Twitter |
Instagram | Facebook)




































5695219-2
Message 2 of 2
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