Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 238699 Views
  • 2 replies
  • 2 kudos

Resolved! O2 Travel

Is Oman included within the O2 Travel Bolt On?

RCar by Level 1: Joiner
  • 636 Views
  • 1 replies
  • 0 kudos

Resolved! Have recd a text message "02: Your last payment was unsuccessful.

Continues: Update your payment and billing details on your 02 account at [Mod edit: Removed to ensure safety.] to avoid termination. I assume this is fraudulent as have just checked my bank account and the latest bill has been taken by DD!?

Patricia2 by Level 1: Joiner
  • 2360 Views
  • 4 replies
  • 0 kudos

Resolved! My bill for October 2021

My bill for October 2021 is not listed on my bills - could you please send me a copy?

MikeA by Level 1: Joiner
  • 289 Views
  • 1 replies
  • 0 kudos

Resolved! Bill

Hi I'm a new customer and just got a monthly bill to pay but have not even gotten my phone yet. Not a great start to our relationship

JacoO by Level 1: Joiner
  • 298 Views
  • 1 replies
  • 0 kudos

Porting number but temporary SIM number still shows on texts

Hello,I recently changed providers from Virgin to O2 (on 29 December 2021) and ported my original number (ending 752) over. All worked well and still does. However, when I call or text my wife (also on O2) or my daughter (on Virgin) they get a displa...

Raich by Level 1: Joiner
  • 8456 Views
  • 1 replies
  • 0 kudos

Resolved! Can't pay my phone bill

Your online portal isn't allowing me to pay for my devices. I had an overdue balance which needed paying. I tried to set up a payment option but you cancelled my phone and shut everything off so now I am not able to pay anything. Please email me **Pe...

Leah93 by Level 1: Joiner
  • 440 Views
  • 1 replies
  • 0 kudos

Resolved! Change payment date

Please can I change my payment date to the 1st of the month ASAP 

Resolved! Charged £140 for a call not on my IPhone

I have been making Whattsapp call to my parents abroad over Christmas and was charged £150 for a 56 minute call on 18 Dec. Strangely this call is not in my IPhone history at all. Then on 25 Dec I was charged £7 for a 2 minute call to the same number....