cancel
Showing results for 
Search instead for 
Did you mean: 

Why each bill includes a service charge of £2.78 (iTunes.com/bill)

Anna10
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Good afternoon
Please let me know why each bill includes a service charde of 2.79 pounds (iTunes), which I not used.
Please update my bills and cancel the additinal amount charged to my bills. The statement shows the date the service was used yesterday. I didn't use the phone that day. Please, explanation. Thank you.

 
 
Message 1 of 3
530 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 78: King of Kings
  • 12121 Posts
  • 69 Topics
  • 3231 Solutions
Registered:

@Anna10 

 

You need to contact Apple support and ask them, as they are the ones passing the billing onto o2. 

 

You can always check for subscriptions on your iPhone in iTunes. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

Message 2 of 3
522 Views
2 REPLIES 2

madasaf1sh
Level 78: King of Kings
  • 12121 Posts
  • 69 Topics
  • 3231 Solutions
Registered:

@Anna10 

 

You need to contact Apple support and ask them, as they are the ones passing the billing onto o2. 

 

You can always check for subscriptions on your iPhone in iTunes. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 3
523 Views

Anna10
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thanks 👍

 

Message 3 of 3
515 Views