Why can’t I send photos by text

Couchie16 · ‎23-03-2018

I can’t send a photo by text from my iPhone 7+ Is there a reason for this?

MI5 · ‎23-03-2018

To send an MMS you need mobile data turning on which is different from sending a picture via iMessage which will work over WiFi.
If it’s not working on mobile data and assuming you have at least a good 3G signal, try texting the word “Active” to 2020 to ensure you have the correct data settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Bambino · ‎23-03-2018

@Couchie16 You'd be better off sending your photos by email over WiFi. Won't cost you anything.

I DO NOT WORK FOR O2

Anonymous · ‎23-03-2018

You could use WhatsApp or FB Messenger if the recipient has the app

Anonymous · ‎23-03-2018

Settings > Messages > SMS/MMS

The 1st option is MMS Messaging.. make sure it’s switched on

Couchie16 · ‎24-03-2018

No they don’t which is why I need to send by txt

Couchie16 · ‎24-03-2018

Ok thanks

Couchie16 · ‎24-03-2018

Thanks for that but that’s not what I want to do

MI5 · ‎24-03-2018

Any luck with the suggestions to check your settings or data @Couchie16 ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Marjo · ‎26-03-2018

Welcome to our forum @Couchie16. Please do let us know how you're getting on with this and if the community can help you further?

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