on 28-11-2020 01:22
on 28-11-2020 01:27
on 28-11-2020 02:20
on 28-11-2020 02:20
Try again in the morning @Naimsaby
The systems go offline around this time every day to update
If you still have a problem
You'll need to call them.
All Numbers are here
Guide: Coronavirus Community Help and Support
Or advice from an O2 Guru regarding a way to get through:
If you call 202 when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Choose upgrades or even fraud options