Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

Resolved! Add a number

How do I add a number to my o2 please

Shell by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Noatel Europe Ltd

Hi,I've been charged by this company Noatel Europe Ltd for £4.50 per weekI contacted o2 customer services they told me they can't do anything to help.They only gave advice to send a stop message to 64055 and call or email them directly to request a r...

Amer by Level 1: Joiner
  • 8 replies
  • 1 kudos

Resolved! Returning Accessories

Evening all I was kind of persuaded into buying some accessories with my upgrade today- my own fault for not stopping and thinking properly before saying yes. The advisor fitted the glass screen protector in store for me, so can I now not return it? ...

MrFrenzy by Level 2: Apprentice
  • 3 replies
  • 0 kudos

Resolved! Upgrade to an iPad

Hi,Am I right I’m assuming if I take an iPad as an upgrade that I can no longer use my existing iPhone for calls or texts?

Gwandal by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Is it possible to share data?

Hi, I’m on pay monthly. I have an iPad that’s also on pay monthly on the same account. Both are refresh contracts. Can I share some of my 100gb data with my iPad? Like you can on EE, my brother sends my sister 5gb every now and then from his allowanc...

Zach by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Upgrade

Hi everyone I was just wondering if o2 price match as can get a much better deal on a phone that's 15 pound cheaper with better tariff at sky

DanW by Level 1: Joiner
  • 3 replies
  • 0 kudos

Data issues

Hi all,I’ve had my iPhone 7 Plus for nearly two months now, and during the first month my data just stopped working and hasn’t come back on since! I’ve been in contact with o2 a lot during these months and nothing has been done about it, they said th...

Klakey123 by Level 1: Joiner
  • 10 replies
  • 0 kudos

Resolved! iPhone 11pro

Is the iPhone 11 pro available on the 25% blue light vault code?

Lisa4 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Do you need a bolt on for 4G now?

And is this a new development since I got this new phone last December? Never needed a bolt on for this. Have they started introducing additional charges for 4G now? I'm just wondering if this is the reason why I can no longer connect to 4G following...

Resolved! About to upgrade

I am.about to upgrade to a new phone, when will the first payment come out

Newphone by Level 1: Joiner
  • 2 replies
  • 0 kudos