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Why can’t I buy a data bolt on

Traceyd76
Level 1: Joiner
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‎30-03-2020 19:58

‎30-03-2020 19:58

I have tried for two days to buy more data for my pay monthly without success and for 2 days I have attempted to contact o2 on telephone to rectify issue with calls constantly disconnected
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MI5
Level 94: Supreme
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‎30-03-2020 20:01

‎30-03-2020 20:01

@Traceyd76 

Very short staffed at the moment .

Are you trying through your MyO2?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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O2Adnan
O2 Support
O2 Support
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‎30-03-2020 20:04

‎30-03-2020 20:04

hi , have you tried requesting bolt on using the below guide via my o2?

 

Guide: My O2 - Bolt-ons 

 

if that is not working then i think best solution at this time would be to call customer service on 202 or 03448090202

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