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Why am I getting charged so much

EG45
Level 1: Joiner
  • 1 Posts
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I’m getting charged for stuff I haven’t brought and I Wanna know why , I am NOT paying 22.00 charges every month so either stop charging me for stuff I haven’t brought or im taking o2 to court your choice.

 

thanks 

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Cleoriff
  • 106516 Posts
  • 790 Topics
  • 5527 Solutions
Registered:

@EG45 

All charges should be shown in MyO2 http://www.o2.co.uk/myo2

So check there first as these may be 'Things you bought'

If you still have problems then you MUST call O2 and ask for the following bars to be placed on your account.

Bar Charge to mobile

Bar all Direct to bill debits

Bar all Premium numbers.

O2 advice here in case of a scam

Guide: A Guide to Deal with Spam/Scam Calls and Text 

https://www.o2.co.uk/help/account-and-billing/premium-service-checker

and this site will to help you get your money back…

https://payforitsucks.co.uk/

Help to prevent further charges here Guide: Tips to avoid unexpected charges on your bill

 

*The Game Is On*

Girl in a jacket

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TallTrees
Level 41: Prodigal
  • 7933 Posts
  • 71 Topics
  • 151 Solutions
Registered:

Hi @EG45 

Welcome to the o2 Community forum 

Perhaps you have been scammed

Guide: A Guide to Deal with Spam/Scam Calls and Text 

Guide: Have you fallen for or been conned into a premium rate scam? What to do next 



HAPPINESS IS BEE SHAPED

Message 2 of 3
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Cleoriff
  • 106516 Posts
  • 790 Topics
  • 5527 Solutions
Registered:

@EG45 

All charges should be shown in MyO2 http://www.o2.co.uk/myo2

So check there first as these may be 'Things you bought'

If you still have problems then you MUST call O2 and ask for the following bars to be placed on your account.

Bar Charge to mobile

Bar all Direct to bill debits

Bar all Premium numbers.

O2 advice here in case of a scam

Guide: A Guide to Deal with Spam/Scam Calls and Text 

https://www.o2.co.uk/help/account-and-billing/premium-service-checker

and this site will to help you get your money back…

https://payforitsucks.co.uk/

Help to prevent further charges here Guide: Tips to avoid unexpected charges on your bill

 

*The Game Is On*

Girl in a jacket

View solution in original post

Message 3 of 3
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