Solved: Where is my rewards code 02 are supposed to be tex...

Anonymous · ‎04-07-2015

Where is my rewards code 02 are supposed to be texting me?

Anonymous · ‎04-07-2015

Hi there @Anonymous

If you are having problems claiming you reward via website, and you are not getting the txt, there are other ways to claim

Texting ‘Claim’ or ‘Save’ to 50202
Call 313 free from your O2 mobile

If you still have problems after trying this, you can , like mentioned before, call customer services (4445) Hope this helps

View solution in original post

Cleoriff · ‎04-07-2015

Hi @Anonymous

Have you checked out this guide here to ensure you followed procedure?

http://community.o2.co.uk/t5/Other-Products-Services/O2-Open-and-Friends-and-Family-Discount-Schemes/m-p/834442#U834442

Veritas Numquam Perit

MI5 · ‎04-07-2015

Try getting it resent or call 4445 and speak to CS.
Make sure you have a good signal and sometimes rebooting the phone can help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎04-07-2015

Call customer service 4445.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎04-07-2015

Hi there @Anonymous

If you are having problems claiming you reward via website, and you are not getting the txt, there are other ways to claim

Texting ‘Claim’ or ‘Save’ to 50202
Call 313 free from your O2 mobile

If you still have problems after trying this, you can , like mentioned before, call customer services (4445) Hope this helps

O2

Where is my rewards code 02 are supposed to be texting?

My latest bill

Change payment date

Sim swap

Changing Payment Date

Transfer account