Where is my order

[Chezzabelle]

I have recieved NO update and this is my daughters christmas present

[TallTrees · Accepted solution]

Hello @Chezzabelle 

We are a community based forum and don't have access to accounts or details of purchases.   

You need to contact O2 customer services here

Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
O2 Facebook
O2 Twitter
O2 Instagram

[jonsie]

Hi

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you –

See links below

Or you can call them on 0800 081 0255