Hi, I ordered a SIM card 2 days ago and it’s showing as delivered and the contract has started (I’ve been billed) please help? My order number is POST8914417
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Hi @Molly3, SIM cards are usually sent via Royal Mail, and at the moment I know delivery times vary, however if it is showing as delivered (if this is on Royal Mails website) then please call O2 and have the current SIM blocked and a new one issued.
Hi I ordered my sim on friday 10th and still not received my order number is Ms-314303256 and my parcel number is POST8906641 - Can anyone assist Thanks
@Brydo this isn't O2 here, its just a customer to customer forum. If you've still not received your SIM the only option is to call O2, but I can tell you a lot of places advise that deliveries are being delayed, and SIMs are sent via Royal Mail so their delivery timings apply
