When to use my PAC?

[Anonymous]

Hi all,

I'm after some help for my tiny, confused brain...

My O2 contract ends on 8 June. I am switching providers.

My PAC is valid until 5 July.

30 days notice is also 5 July.

Current billing period is 2 June - 1 July.

Payment for this billing period will be collected on 16 June.

In order to not pay twice (to O2 and to new provider), when would be the best time to use my PAC and start using the other provider?

If I use my PAC on (eg) 29 June, will I then have to make a pro-rata final bill to O2, for 1-5 July due to the 30 day notice period?

Or am I completely confused?!

If anyone can help, I'd be really grateful.

Many thanks,

Claire

[Bambino]

Give your PAC to your new provider. That will start the process of ending your contract with O2. There's bound to be an overlap. Don't cancel your direct debit with O2 until you get a final bill.

[Anonymous]

Thanks, Bambino.

I realise there will be some overlap, I'd just like to know if I can reduce it, really.

[MI5 · Accepted solution]

I would use the PAC after the 16th June as then you will limit the amount that O2 will bill you for in the next bill period. Any money paid will be refunded as you will be billed for a month in advance which you won't be using and as you are out of contract there is no cancellation fee to pay.