When does my roaming data come back on?

[weeross]

I just paid a overdue bill online.

When will my roaming data be reactivated?

[madasaf1sh · Accepted solution]

@weeross 

Usually within 24 / 48 hours, however depending on how late the bill was. 

You can try Customer Services on 202 or 0344 809 0202 and see if they can remove it quicker..

[gmarkj]

We normally say 24-48 hours, but not sure if that is the same when roaming.

Keep turning your phone off and on again @weeross and if it is not working by Monday morning you will need to call customer services.

Some alternative numbers, how to call using Skype and hints on getting through are in this guide.

Guide: Coronavirus Community Help and Support