on 06-02-2016 16:23
on 06-02-2016 16:23
So as chat doesn't seem to be active... I'll try here..
Our monthly bill is usually £11 odd (just tarriff) - minutes are always charged at £0.00 as we don't go over our tarriff. For some reason this month, we have £37 worth of charges for minutes
I've gone through the bill, nothing odd as it's all numbers and times we usually call but for some reason they're now chargeable instead of free...
We haven't changed tariff, our tariff is still active. What's going on???
Any help appreciated
07-02-2016 17:56 - edited 07-02-2016 17:56
07-02-2016 17:56 - edited 07-02-2016 17:56
@MI5 wrote:Right or wrong about your point of per min billing, it still doesn't explain this issue (unless the allowance was used, which has not been stated).
I can't see the relevance of you keeping on repeating it?
maybe op made 500 failed calls prior to the 65 mins talking
on 07-02-2016 20:15
on 07-02-2016 20:15
on 07-02-2016 23:05
on 07-02-2016 23:05
@Anonymous No, I don't work for O2.
@adamtemp64 Nice to know that you don't really believe those on the Chat
@MI5 Op has not really mentioned whether all calls this months or from particular time the calls have been charged. And I am just responding to others post that are directly in respond to my post.
08-02-2016 08:19 - edited 08-02-2016 08:25
08-02-2016 08:19 - edited 08-02-2016 08:25
Put up wrong one..
Yes both live chat and yourself are wrong.
on 08-02-2016 08:27
on 08-02-2016 09:16
on 08-02-2016 09:16
on 08-02-2016 09:46
on 08-02-2016 09:46
on 08-02-2016 12:48
on 08-02-2016 13:54
on 08-02-2016 13:54
on 08-02-2016 14:29
on 08-02-2016 14:29